Front Desk Night Auditor - Hotel Polaris (Part-Time)

Hotel Polaris at US Airforce Academy; Colorado Springs (CO); On-site; USD 10,000 - 60,000; Part time

Job summary

Hotel Polaris at the U.S. Air Force Academy is hiring a Front Desk Night Auditor to enhance guest experiences and support operations. This part-time role offers a competitive hourly wage and a range of benefits, encouraging applicants with hospitality passion and attention to detail to apply before 6/15/2025.

Benefits

Group medical, dental, vision benefits

401(k) plan participation with company match

Complimentary team member meals

Complimentary room nights at managed properties

Paid time off/sick time

Qualifications

• High school diploma or GED, or equivalent combination of education and experience.
• At least one year accounting experience required.
• Experience at a comparable hotel or resort is highly desired.

Responsibilities

• Provide exceptional guest service and manage cash transactions.
• Post charges to guest rooms and conduct revenue audits.
• Handle guest inquiries and file registration cards.

Skills

Attention to detail

Customer service

Ability to multitask

Communication

Education

High school diploma or equivalent

2-3 years related experience

Tools

Microsoft Office

Job description

Overview

Are you ready to help shape the future of travel and hospitality at the new Hotel Polaris at the U.S. Air Force Academy? Hotel Polaris is seeking an exceptional Front Desk Night Auditor to join our team and play a vital role in shaping the success of Hotel Polaris, an instant icon on the hospitality landscape of Colorado Springs. Your efforts significantly influence the unique and distinctive experiences we seek to deliver to our guests and team members alike. We're looking for someone who wants to be a part of something bigger and shares our passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with our communities.

Responsibilities

• Provide exceptional guest service in a positive and clear speaking voice, listen attentively to understand requests.
• Verify and swipe credit cards for authorization using electronic acceptance methods.
• Handle cash, make change and balance an assigned house bank.
• Post charges to guest rooms and/or house accounts as needed.
• Retrieve messages, mail and facsimiles for guests as requested.
• Research and perform revenue audit function.
• Upon completion of audit, input information into general ledger system.
• File paid invoices in night audit packs.
• Research and respond to charge inquiries on a timely basis.
• Send copies of guest folios on a timely basis via fax or mail.
• File registration cards in suite number order.
• Notify guests of incoming faxes using the message function on the computer.

Qualifications

• High school diploma or equivalent (GED or two to three years related experience and/or training; or equivalent combination of education and experience).
• At least one (1) year accounting experience required.
• Experience at a comparable AAA Four Diamond/Four Star hotel and/or resort is highly desired.
• Ability to work independently with a high degree of accuracy and attention to detail.
• Enjoy interacting with people and multi-tasking at a fast pace while ensuring accuracy and efficiency.
• Must be able to read, write and speak English.
• Must have strong computer skills and working knowledge of Microsoft Office programs.
• Ability to work a flexible schedule that may include evenings, weekends and holidays.

We offer a comprehensive benefit package for full-time, regular team members that includes:

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
• An employee assistance program.
• Paid time off/sick time.
• Participation in a 401(k) plan with a company match.
• Complimentary team member meals.
• Complimentary room nights at CoralTree Hospitality managed properties.

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

Job Type: Part-time

Hourly wage: $21.00/hr

Application deadline: This job posting will close on 6/15/2025 or until the position has been filled.

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