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Front Desk Night Auditor

Hilton Grand Vacations

Ridgedale (MO)

On-site

USD 30,000 - 50,000

Full time

14 days ago

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Job summary

Join a dynamic team at a leading hospitality company as a Front Desk Night Auditor. This entry-level role offers a unique opportunity to enhance your skills while ensuring exceptional guest experiences. You'll be responsible for balancing daily revenue, managing cash funds, and providing outstanding service during overnight shifts. Enjoy a supportive work environment with excellent benefits from day one, including health care options, travel discounts, and tuition reimbursement. If you're looking for a rewarding career path in a vibrant industry, this position is perfect for you.

Benefits

Excellent health care options
Recognition Programs and Rewards
Travel Discounts Program
Outstanding Paid Vacation and Sick Days
Employee Assistance Program
401(k) with company match
Tuition reimbursement
Employee Stock Purchase Program
Learning and advancement opportunities

Qualifications

  • 1+ years of auditing and front desk experience required.
  • Strong customer service skills and cash handling experience needed.

Responsibilities

  • Assist with Front Office duties as the overnight guest service agent.
  • Balance daily revenue and expenses, and produce management reports.
  • Manage cash funds and prepare revenue reports.

Skills

Auditing Experience
Front Desk Experience
Cash Handling
Customer Service
Flexibility

Education

High School diploma or GED

Job description

Join to apply for the Front Desk Night Auditor role at Hilton Grand Vacations.

Come join our outstanding team at the Wilderness Club at Big Cedar as Night Auditor!

As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and communities. We are dedicated to recognizing, rewarding, and supporting every achievement, big or small. Join our growing, innovative team today and find your path in a career that truly matters, where you’ll belong.

Why You Will Love It Here
  • Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision
  • Recognition Programs and Rewards
  • Travel Discounts Program
  • Outstanding Paid Vacation and Sick Days
  • Employee Assistance Program supporting physical and mental wellbeing
  • 401(k) with company match
  • Tuition reimbursement
  • Employee Stock Purchase Program
  • Numerous learning and advancement opportunities
Responsibilities
  • Assist with Front Office duties and serve as the overnight guest service agent.
  • Follow proper audit procedures to balance daily revenue and expenses.
  • Identify causes of out-of-balance situations, produce reports for management, and correct errors to prevent recurrence.
  • Ensure charges are properly posted and balanced with supporting documentation.
  • Reconcile charges to the general ledger, prepare backup files, and close out shifts on the reservation system.
  • Manage cash funds and deposits, and compile revenue reports.
  • Perform check-in, check-out, and cashier duties efficiently.
  • Assist with other departmental duties as assigned by leadership.
Key Skills and Experience
  • High School diploma or GED
  • At least 1 year of auditing experience
  • At least 1 year of Front Desk experience
  • Experience with cash handling
  • Ability to anticipate customer needs and consider work impact
  • Builds confidence through honest and dependable interactions
  • Flexible to work various shifts, including weekends and holidays

Eligibility applies to all U.S. full-time and part-time team members, with benefits varying for unionized employees.

We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Reasonable accommodations are available for individuals with disabilities upon request.

Additional Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Management and Manufacturing
  • Industry: Hospitality

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