Front Desk Night Auditor

Hilton Grand Vacations; Brian Head (UT); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Front Desk Night Auditor responsible for financial auditing, customer service, and front desk operations at Cedar Breaks Resort, Brian Head, UT. This full-time position includes comprehensive benefits, supporting work-life balance and team member growth, in a welcoming environment.

Benefits

Excellent health care options, including medical, dental, and vision

Travel Discounts Program

401(k) program with company match

Tuition reimbursement programs

Outstanding Paid Vacation Program and Paid Sick Days

Qualifications

• 1 year of related experience.
• 1 year of Auditing experience.
• Associate’s Degree/College Degree preferred.

Responsibilities

• Follows audit procedures to balance daily revenue and expense transactions.
• Ensures all charges are posted correctly and reconciled.
• Performs all Front desk duties including check-in, check-out, and cashier procedures.

Skills

Problem Solving

Troubleshooting

Accounting Reconciliation

Customer Service

Education

High School diploma/GED

Job description

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HGV Now Offers Day One Team Member Benefits!

Now Offering Daily Pay *

Are you someone who loves challenges poses strong problem solving, troubleshooting, accounting reconciliation skills? Ability to handle concerns with owners/guest with outstanding customer service with results-oriented and passionate in everything that you do? The Night Auditor position at Cedar Breaks Resort in Brian Head, UT is responsible for supervising the auditing, posting and balancing of daily financial transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability. As well as being the overnight guest service agent.

What you will be doing?

• Follows audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to accurate errors to prevent reoccurrence.
• Ensures that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation
• Reconciles all charges to the general ledger. Prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business.
• Generates housekeeping reports and prints folios departures.
• Compiles daily revenue reports and files work accordingly.
• Responsible for accurate management of cash funds and daily shift deposits.
• Assist with other Front Office duties.
• Calculates account balance at month-end and submits to accounting.
• Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies.
• Performs all Front desk duties including check-in, check-out and cashier procedures in an accurate and efficient manner.
• Assists with guest and owner needs and requests delivering outstanding hospitality at all times.
• Assists with other departmental duties such as bell stand, answering phones, etc.
• Reports any unresolved problems with owners and guests to management.
• Types departments as needed and carries out other duties as assigned by management; responding to all guest requests to ensure client satisfaction; willing to “pitch-in” and help co- workers with their job duties and be an outstanding teammate.
  
  

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Here’s Why You Will Love It Here

• Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!
  
  

What are we looking for?

Qualifications

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• High School diploma/GED
• 1 years of related experience.
• 1 year Auditing experience.
  
  

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Associate’s Degree/College Degree
• VOICE Certified or Resort Data Processing (RDP)
• 3-5 years of related experience
• 2+ years of Supervisory experience
  
  

FT Night Audit Relief shifts 11:00pm-7:00am including weekends.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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