Front Desk & Membership Specialist – Wellness Clinic

thejointchiropractic; Pompano Beach (FL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance

401(k)

PTO accrual

Paid holidays

Employee discount

Job summary

The Joint Chiropractic in Pompano Beach, FL is seeking a Front Desk Receptionist to greet patients, manage check-ins, and process payments in a fast-paced walk-in clinic. This full-time role offers growth within a nationwide wellness network and requires a customer-first, professional approach.

You will help explain membership options, support the clinic team, and track patient visits and sales activity. Eligible candidates enjoy benefits including health insurance and a 401(k).

Qualifications

• Prior experience in sales, customer service, or a client-facing role preferred.
• Strong communication and persuasion skills with a customer-first mindset.
• Ability to work in a fast-paced, walk-in clinic environment.
• Basic computer and payment processing skills.
• Reliable, professional, and goal-oriented team player.

Responsibilities

• Greet and engage patients, delivering a friendly and professional first impression.
• Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
• Process membership sales, upgrades, and payments accurately.
• Track and report sales activity, patient visits, and conversion metrics.
• Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.

Skills

Customer service

Sales & upselling

Communication

Walk-in service

Payment processing

Tools

POS systems

Basic computer skills

Job description

The Joint Chiropractic in Pompano Beach, FL is seeking a Front Desk Receptionist to greet patients, manage check-ins, and process payments in a fast-paced walk-in clinic. This full-time role offers growth within a nationwide wellness network and requires a customer-first, professional approach.

You will help explain membership options, support the clinic team, and track patient visits and sales activity. Eligible candidates enjoy benefits including health insurance and a 401(k).