Front Desk & Membership Sales Associate

Stretch Zone; Santa Rosa (CA); In loco; USD 25.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free massages

Free stretches

Uniforms provided

Advancement opportunities

Training & development

401(k) matching

Company parties

Descrizione del lavoro

Stretch Zone in Santa Rosa, CA is seeking a Front Desk / Membership Sales Associate to be the first contact for clients, greet visitors, and support member success by guiding purchases and services. This role blends hospitality with sales to help members move and feel their best.

You will manage the front desk, schedule appointments, and answer questions while delivering a welcoming studio experience. If you enjoy helping people and building relationships, this position offers opportunities for

Competenze

• Previous experience in sales, customer service, hospitality, or other customer-facing roles.
• Strong communication and relationship-building skills.
• Genuine interest in helping people and creating a positive client experience.
• Confidence speaking with customers and asking for the sale.
• Strong organization and attention to detail.
• Openness to learning, receiving feedback, and developing new skills.
• Positive, team-oriented attitude.
• Genuine love for sales!

Mansioni

• Own the front desk experience by warmly greeting clients, checking members in, answering phones, responding to questions, and maintaining a welcoming studio environment
• Manage the client schedule by booking, confirming, and rescheduling appointments while keeping the studio calendar organized
• Drive membership sales by introducing guests to the benefits of Stretch Zone and helping them find the right membership for their goals
• Build strong member relationships through proactive engagement, follow-ups, and exceptional customer service
• Support member retention by creating a seamless client experience and addressing member questions or concerns
• Promote the value of practitioner-assisted stretching by achieving sales goals, recommending add-on sessions, and continuously developing your sales skills
• Work closely with the studio team to contribute to daily operations and team goals

Conoscenze

Sales experience

Customer service

Hospitality

Descrizione del lavoro

Benefits

• free massages
• free stretches
• Free uniforms
• Opportunity for advancement
• Training & development
• 401(k) matching
• Company parties

Enjoy building relationships, creating a welcoming experience, and making an impact? Join Stretch Zone as a Front Desk / Membership Sales Associate, where you’ll be the first point of contact for our clients while helping drive membership sales and support member success. You’ll play an important role in creating a welcoming studio environment, building client relationships, and helping people move and feel their best!

Responsibilities

• Own the front desk experience by warmly greeting clients, checking members in, answering phones, responding to questions, and maintaining a welcoming studio environment
• Manage the client schedule by booking, confirming, and rescheduling appointments while keeping the studio calendar organized
• Drive membership sales by introducing guests to the benefits of Stretch Zone and helping them find the right membership for their goals
• Build strong member relationships through proactive engagement, follow-ups, and exceptional customer service
• Support member retention by creating a seamless client experience and addressing member questions or concerns
• Promote the value of practitioner-assisted stretching by achieving sales goals, recommending add-on sessions, and continuously developing your sales skills
• Work closely with the studio team to contribute to daily operations and team goals

What You'll Have

• Previous experience in sales, customer service, hospitality, or other customer-facing roles
• Strong communication and relationship-building skills
• A genuine interest in helping people and creating a positive client experience
• Confidence speaking with customers and asking for the sale
• Strong organization and attention to detail
• Openness to learning, receiving feedback, and developing new skills
• A positive, team-oriented attitude
• A genuine love for sales!

Who We Are

Stretch Zone uses patented equipment and proven protocols to help members improve flexibility, mobility, and overall physical performance while reducing stiffness and enhancing reaction time. Check out more about "Our Method" - https://www.stretchzone.com/our-method