Front Desk & Membership Concierge – Flexible 3–4 Day Week

thejointchiropractic; Rockwall (TX); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Health Insurance options

401(k) Retirement Plan

Paid Holidays

PTO accrual

Discounted Chiropractic Care

Bonus potential every paycheck

Job summary

The Joint Chiropractic in Rockwall, TX is seeking a Front Desk Coordinator to deliver exceptional patient service in a fast-paced walk-in clinic. You will handle check-ins, process payments, and support the team to ensure a smooth, welcoming patient experience.

Responsibilities include greeting patients, presenting membership options, processing sales, and tracking activity. Prior sales or customer service experience is preferred; basic computer and payment processing skills required.

Qualifications

• Prior experience in sales, customer service, or a client-facing role preferred.
• Strong communication and persuasion skills with a customer-first mindset.
• Ability to work in a fast-paced, walk-in clinic environment.
• Basic computer and payment processing skills.

Responsibilities

• Greet and engage patients, delivering a friendly and professional first impression.
• Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
• Process membership sales, upgrades, and payments accurately.
• Track and report sales activity, patient visits, and conversion metrics.
• Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.

Skills

Customer service

Sales experience

Communication

Walk-in clinic experience

Payment processing

Tools

POS systems

Basic computer skills

Job description

The Joint Chiropractic in Rockwall, TX is seeking a Front Desk Coordinator to deliver exceptional patient service in a fast-paced walk-in clinic. You will handle check-ins, process payments, and support the team to ensure a smooth, welcoming patient experience.

Responsibilities include greeting patients, presenting membership options, processing sales, and tracking activity. Prior sales or customer service experience is preferred; basic computer and payment processing skills required.