Front Desk Coordinator — Rockwall, TX

thejointchiropractic; Rockwall (TX); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Health Insurance options

401(k) Retirement Plan

Paid Holidays

PTO accrual

Discounted Chiropractic Care

Bonus potential every paycheck

Job summary

The Joint Chiropractic in Rockwall, TX is seeking a Front Desk Coordinator to deliver exceptional patient service in a fast-paced walk-in clinic. You will handle check-ins, process payments, and support the team to ensure a smooth, welcoming patient experience.

Responsibilities include greeting patients, presenting membership options, processing sales, and tracking activity. Prior sales or customer service experience is preferred; basic computer and payment processing skills required.

Qualifications

• Prior experience in sales, customer service, or a client-facing role preferred.
• Strong communication and persuasion skills with a customer-first mindset.
• Ability to work in a fast-paced, walk-in clinic environment.
• Basic computer and payment processing skills.

Responsibilities

• Greet and engage patients, delivering a friendly and professional first impression.
• Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
• Process membership sales, upgrades, and payments accurately.
• Track and report sales activity, patient visits, and conversion metrics.
• Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.

Skills

Customer service

Sales experience

Communication

Walk-in clinic experience

Payment processing

Tools

POS systems

Basic computer skills

Job description

Front Desk Coordinator – Full Time/Part Time

Location: Rockwall, TX

A better way to deliver care starts here!

The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.

Position Summary

The Joint Chiropractic is seeking a dedicated and motivated Front Desk Coordinator to join our growing team. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic environment, handling check ins and payments, and supporting the clinic team to ensure a smooth, welcoming, and efficient patient experience.

Key Responsibilities

• Greet and engage patients, delivering a friendly and professional first impression.
• Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
• Process membership sales, upgrades, and payments accurately.
• Track and report sales activity, patient visits, and conversion metrics.
• Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.

Qualifications

• Prior experience in sales, customer service, or a client-facing role preferred.
• Strong communication and persuasion skills with a customer-first mindset.
• Ability to work in a fast-paced, walk-in clinic environment.
• Basic computer and payment processing skills.
• Reliable, professional, and goal-oriented team player.

Schedule

This role requires availability Sundays from 9:30am to 5:00pm, Mondays, Tuesdays, Thursdays from 9:30am to 7:00pm, in Rockwall TX.

Compensation and Benefits

• Base Pay: $13.00 per hour
• Bonus potential every paycheck
• 3-4 day workweek: Open availability preferred
• Health Insurance options
• Access For Health additional benefits
• 401(k) Retirement Plan
• Paid Holidays
• PTO accrual
• Discounted Chiropractic Care

Why Join Us

When you join The Joint, you're not just starting a new job, you’re joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You’ll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.

Business Structure

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.