Front Desk Medical Receptionist-PT-Family Med/Urgent Care-Eagle Mountain

Revere Health; Eagle Mountain (UT); On-site; USD 30,000 - 40,000; Full time

Job summary

Revere Health is seeking a friendly and organized receptionist for our Family Medicine and Urgent Care clinics. The ideal candidate will excel in customer service and multitasking, making a positive first impression on patients. The role includes managing phone calls, scheduling appointments, and updating patient information, contributing to a welcoming environment.

Qualifications

• Prior front desk experience required, preferably in a medical setting.
• Excellent communication skills necessary.
• Comfortable with phone and computer programs.

Responsibilities

• Answer patient phone calls and address their questions.
• Create new patient accounts and schedule appointments.
• Maintain accurate patient records and foster professional relationships.

Skills

Customer service

Communication

Multitasking

Job description

At Revere Health, we value the health of our patients above all else. As the largest independent multi-specialty physician group in Utah, our healthcare system offers patients the best in communication, quality, coordination, and innovation. Founded in 1969 in Provo, Utah, Revere Health has grown to include 29 medical specialties across over 100 locations throughout Utah, Arizona, and Nevada.

Position Summary: As the first point of contact at our healthcare facility, your friendly demeanor will make a positive impression on our patients. This role requires excellent customer service skills, flexibility, organization, and the ability to multitask.

Essential Job Functions: We are seeking a receptionist for our Family Medicine and Urgent Care clinics. Responsibilities include answering patient phone calls, creating new patient accounts, scheduling appointments, and addressing patient questions and concerns in collaboration with physicians and staff. The ideal candidate will arrive each day prepared to foster professional relationships with patients, physicians, and colleagues, accurately maintain patient information, and provide outstanding customer service. You should enjoy interacting with new people, making personal connections, and ensuring every patient feels welcomed and valued. As a key first contact, you will navigate challenging situations with professionalism and provide excellent service to patients, co-workers, and physicians. Your role is vital in helping patients understand our processes and procedures, representing our reputable organization, and contributing to the success of our healthcare team. We are looking for team players with a positive attitude, excellent communication and interpersonal skills, self-motivation, and the ability to work independently. Key responsibilities include greeting patients, answering calls, managing appointments and billing questions, updating records, and maintaining a clean environment. Additional duties may be assigned as needed.

Qualifications: Prior front desk experience is required, with medical front desk experience preferred. Candidates should have excellent communication skills, be adept at multitasking, and be comfortable with phones and computer programs.

Hours: Clinic hours are Monday through Saturday, 8 am to 8 pm, with shifts varying and rotating Saturdays for Urgent Care. Applicants must have open availability.