Front Desk Medical Receptionist HerKare Frisco

SynergenX; Frisco (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare facility in Frisco, Texas is seeking a Front Desk Medical Receptionist to ensure smooth operations and excellent patient interactions. This role involves managing appointments, addressing patient inquiries, and maintaining medical records. Ideal candidates will possess strong communication skills and a customer service orientation. Join a dynamic team dedicated to improving patient experiences and health outcomes.

Benefits

Paid Training

Travel Expense Reimbursement

Flexible Scheduling

Qualifications

• Minimum 6 months experience in medical front office reception.
• Medical assistant experience preferred (minimum 3 months).

Responsibilities

• Greet patients and manage appointment scheduling.
• Collect patient information and verify insurance details.
• Act as a communication liaison between patients and staff.

Skills

Communication

Interpersonal Skills

Organization

Customer Service

Problem Solving

Flexibility

Education

High School Diploma or GED

Tools

Electronic Medical Records Systems

Job description

We at SynergenX / Low T Center are here to offer customized programs for everyone's health goals and needs. We specialize in helping people change their lifestyle through personalized programs such as hormone replacement for hormonal imbalance, dietary consultations, nutrition programs, and weight loss treatments.

A front desk medical receptionist, also known as a Client Account Manager, is responsible for overseeing the daily account activities of our customers. This role involves helping retain customers and acting as the company's representative to ensure customer satisfaction and responsiveness. The front desk medical receptionist plays a crucial role in the smooth operation of our medical facility, serving as the first point of contact for patients and visitors. The role requires excellent interpersonal skills, organization, and a good understanding of medical terminology and procedures.

Key Responsibilities:

1. Patient Interaction: Greeting patients warmly and professionally, answering calls, responding to inquiries, providing information about services, scheduling appointments, and directing patients within the facility.
2. Appointment Scheduling: Managing the appointment calendar efficiently, minimizing conflicts, coordinating with healthcare providers, and ensuring accurate records.
3. Check-In / Check-Out Procedures: Collecting patient information, verifying insurance details, assisting with forms, processing payments, and providing receipts.
4. Administrative Support: Filing, data entry, maintaining patient records in compliance with confidentiality regulations, and coordinating referrals and medical record requests.
5. Communication Liaison: Acting as a bridge between patients, healthcare providers, and staff, relaying messages and scheduling changes accurately.
6. Problem Solving: Addressing patient concerns professionally and resolving issues promptly, escalating when necessary.
7. Multitasking and Prioritization: Managing multiple tasks in a fast-paced environment, prioritizing urgent matters, and maintaining accuracy.

Key Skills and Requirements:

• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Proficiency in medical terminology, healthcare procedures, and HIPAA compliance
• Ability to remain calm under pressure
• Customer service orientation with a focus on patient satisfaction
• Proficiency in computer software and electronic medical records systems
• Flexibility and adaptability to changing priorities
• High school diploma or GED proof
• Medical assistant experience preferred (minimum 3 months)
• At least 6 months of experience in medical front office reception

An energetic front desk medical receptionist embodies professionalism, efficiency, and empathy, contributing to a positive patient experience and the smooth operation of the facility.

Available Clinical Hours: Monday 8-5, Tuesday 8-7, Wednesday 8-1, Thursday 7-5, Friday 8-5, plus up to 3 Saturdays per month (8am-12pm). Working a Saturday grants a weekday off.

Paid training for 2 days in Houston is required.

Travel expenses will be reimbursed (excluding incidentals or deposits for travel accommodations).

Benefits included!!!