Front Desk Manager-Multi Unit

Massage Envy; Plainfield (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Employer-paid healthcare (medical, 
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Matching 401(k)

Paid time off

Sign-on bonus for full-time

Free monthly massage or service

Employee referral program

Flexible schedule

Job summary

Massage Envy Plainfield is seeking a Manager/Sales Leader to drive membership growth, promote retail sales, and lead a caring team. The role emphasizes coaching, service excellence, and creating a positive workplace culture in a spa setting.

Qualified candidates have management or sales experience in personal services; massage industry is a plus. Full-time and part-time opportunities available with flexible scheduling.

Qualifications

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym.
• Massage industry experience is a plus but not required.

Responsibilities

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with laws.
• Strive for growth by setting goals, prioritizing work and analyzing business performance.
• Resolve customer challenges while maintaining a safe, therapeutic environment.
• Empower team members through training and performance reviews.
• Develop positive relationships with employees, members and guests.

Skills

Management experience

Sales experience

Leadership

Job description

12820 S. Route 59, Plainfield, IL 60585 • Massage Envy Plainfield & Shorewood, IL

Be Empowered to Lead the Way to Wellness

At Massage Envy Plainfield-IL franchise, we encourage you to be your best while you inspire a team of caring professionals to help others feel their best.

• Competitive base pay of $20.00-20.00/hourly plus tips, bonuses, and commissions
• Sign on BONUS for full-time employees
• Employer-paid healthcare including medical, dental and vision plans for full-time employees
• Matching 401(k) for full-time employees
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• Discounts on products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

Are you ready to lead the charge to help people feel their best? Are you looking to take your career to the next level? Join our team and be empowered to build your skills, embrace your purpose, and grow your career.

*ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ("MEF"), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.