Front desk Manager - Marriott Experience required

CUSA, LLC; Gulfport (MS); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in hotel management is seeking a dedicated Front Desk Manager for their Gulfport location. This role emphasizes exceptional guest service and the ability to manage a team effectively. You will ensure that hotel operations run smoothly and that every guest enjoys a pleasant and secure experience. The ideal candidate will have a minimum of 3 years of Marriott Front Desk experience and be willing to work weekends and holidays. Join a company that values its associates and is committed to excellence in hospitality.

Qualifications

• 3+ years of experience in a Marriott Front Desk role.
• Strong ability to manage and lead a team effectively.

Responsibilities

• Ensure guest security and safety during their stay.
• Answer guest questions and provide recommendations.

Skills

Guest Service

Staff Management

Marriott Front Desk Experience

Problem Solving

Job description

Now Hiring: Hotel Front Desk Manager

CUSA, LLC, one of the most successful hotel management companies in the industry, is searching for a Front Desk Agent for the Fairfield Inn and Suites Gulfport, MS. Joining our team means becoming part of a company that prides itself on providing exceptional guest service, recognizing our associates as our greatest asset, and delivering value to our business partners and owners.

The Front Desk Manager will demonstrate the ability to work independently while providing excellent guest service. Responsibilities include following standard account procedures to ensure hotel operations are complete and accurate. Ensuring guest security and safety is paramount, and the Front Desk plays a crucial role in guaranteeing every guest has a pleasant, safe, and secure stay. The role also involves answering guest questions and offering recommendations about the hotel and local area. All duties must be performed in accordance with hotel policies and procedures.

Minimum Requirements:

1. At least 3+ years of Marriott Front Desk experience
2. Ability to manage a staff of at least 7 people
3. Willingness to work weekends and holidays