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A leading hotel group seeks a Front Desk Manager to oversee operations at a premier location in Raleigh, NC. The role involves managing staff, improving guest services, and enhancing team capabilities, all while ensuring adherence to operational procedures. Candidates should have strong leadership and hospitality skills, with the opportunity for flexible scheduling in a growing company.
You will be at the center of the hotel's universe - the front office. You will have the responsibility of leading the front desk team to ensure smooth and effective operations. As a creative and dynamic leader, your passion for hospitality will inspire your team to better cater to guest needs and ensure their return. You will combine business expertise and managerial experience to enhance your team's capabilities and provide quality service.
On a daily basis, you will be responsible for:
Qualifications:
Candidates should have at least two years of hotel experience and an additional two years in a managerial or leadership role (Manager+). Strong interpersonal skills, coaching, mentoring, and team-building experience are essential.
Additional Information:
Flexible scheduling including nights, weekends, and holidays is required. In return, we offer competitive pay, hotel and F&B discounts, and the chance to be part of a growing, dynamic hotel company.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Applicants will be notified of their rights under federal employment laws. For more information, please review the Know Your Rights notice from the Department of Labor.