Front Desk & Insurance Support Specialist | Growth & Benefits

Jake Breakey Insurance Agy Inc; Lancaster (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Performance bonus

Health insurance

Advancement opportunities

Paid time off

Job summary

Jake Breakey - State Farm Agent is seeking a friendly Receptionist to join our Lancaster, OH team. You’ll greet customers, handle calls, schedule appointments, and support daily office operations in a busy agency environment.

The ideal candidate is organized, customer‑oriented, and comfortable discussing insurance options. We offer a simple IRA, health insurance, paid time off, advancement opportunities, and a structured team with a supportive culture.

Qualifications

• Previous experience in receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Job description

Jake Breakey - State Farm Agent is seeking a friendly Receptionist to join our Lancaster, OH team. You’ll greet customers, handle calls, schedule appointments, and support daily office operations in a busy agency environment.

The ideal candidate is organized, customer‑oriented, and comfortable discussing insurance options. We offer a simple IRA, health insurance, paid time off, advancement opportunities, and a structured team with a supportive culture.