Front Desk III

Target Hospitality; New Mexico; On-site; USD 2,066,400 - 3,030,720; Full time

Job summary

Target Hospitality is seeking a Front Desk III to provide high‑level guest services and support overall facility operations. You will supervise front desk staff, manage schedules, greet guests, handle check-ins, and process payments using designated systems.

The role requires 3+ years of administrative experience, proficiency with Microsoft Office, and strong English communication. This is an on‑site, hourly position with potential for long rotations and travel as needed by the facility.

Qualifications

• 3+ years administration experience preferably in a remote camp or hotel/hospitality industry or equivalent
• Ability and willingness to travel/work long rotations away from home
• Ability to read and write in English
• Experience and proficiency with Microsoft Word, Excel, PowerPoint and Outlook programs

Responsibilities

• Maintain safety culture by following SOPs, JSA’s, policies and procedures
• Supervise front desk personnel as directed by the Manager
• Plan, direct, and maintain front desk work schedules and tasks
• Greet guests and employees courteously and professionally
• Check in arrivals using designated systems and process transactions

Skills

Administrative experience

Microsoft Office

English proficiency

Customer service

Teamwork

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Job Title: Front Desk III

Reports to: Front Desk Supervisor

Level: Hourly

Scope: Responsible for guest services and supporting the management in the general operations of the assigned facility.

Primary Responsibilities

• Accountable and responsible for maintaining a safety culture (following all SOP’s, JSA’s, Policies and Procedures) as set out by Target Hospitality
• Supervision and direction, as set out by Manager, of front desk personnel
• Plan, direct, and maintain work schedules and task of the front desk team
• Greet all incoming guests and employees courteously and professionally
• Check in all arrivals utilizing designated systems
• Accept payments and process transactions
• Enter all registration information of guests, data entry, process reports, and work with computer programs to collect/record information
• Perform all required filing and data entry as required by General Manager
• Answer incoming calls in a friendly, pleasant manner. Receive, check, and re‑direct all incoming faxes and electronic mail
• Prepare correspondence for pick up – this to include, packages and mail for all post requirements
• Aid Manager with the preparation of reports, sign off sheets, correspondence and tracking as required
• Exceed our guests needs by providing world‑class customer service
• Attend all safety meetings and participate in Target Hospitality emergency response

Procedures

• Additional duties may be assigned by manager

Physical Demands

• Sit for long periods of time (up to 12 hours or more) with scheduled breaks
• Short and long‑distance walking required
• Use of stairs and step stools
• Occasional use of force when pushing/pulling carts that weigh on average 50lbs
• Must be able to crouch, bend neck, back and torso from waist to floor, and must be able to twist from left to right and right to left
• Occasionally lift an average weight of 25lbs with a maximum of 50lbs, on occasion where weights may exceed 50lbs the assistance of another person or a lifting aid is mandatory
• Perform repetitive movements at the wrist including side to side/ up or down and multiple grasps of an average of 10lbs with a maximum of 25lbs
• Manual dexterity with the ability to type and use 10‑key

Working Conditions And Environment

• Ability to hear and understand verbal instruction as well as other sounds such as safety alarms/ signals
• Ability to communicate effectively; written and orally in English
• Must be able to see without impairment for inspection purposes and ability to read small text such as product warning labels
• Exposure to extreme hot and cold environments
• Ability to work with in a rotational schedule (6 weeks on and 2 weeks off or as per manager’s discretion/ business needs)
• Ability to works safely and navigate with in small/ close quarters and congested areas
• Occasional exposure to elevated noise and surroundings

Candidate Requirements

• 3+ years administration experience preferably in a remote camp or hotel/hospitality industry or equivalent
• Ability and willingness to travel/work long rotations away from home
• Ability to read and write in English
• Experience and proficiency with Microsoft - word, excel, power point and outlook programs
• First aid certification is an asset
• Work within a team environment
• Must be able to work effectively and efficiently with or without supervisionStrong prioritization and time management skills
• Must be able to pass a background check and urinalysis
• Must provide your own transportation to and from the facility