Front Desk II

Target Hospitality; Texas; In loco; USD 19.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free Housing

Meals On Rotation

Health Coverage

HSA/FSA

Employee Assistance Program

Pet Insurance

401(k) Match

Online Enrollment

Descrizione del lavoro

Target Hospitality is seeking a Front Desk II to deliver guest services and support management in the daily operation of the facility. This hourly role involves coordinating front desk tasks, assisting scheduling, greeting guests, processing check-ins, and handling payments and registrations.

You will work a 6 weeks on/2 weeks off rotation or as directed, must communicate in English, use Microsoft Office, complete reports, and participate in safety meetings.

Competenze

• 2+ years administrative experience, preferably in a remote camp or the hotel/hospitality industry, or equivalent.
• Ability to communicate effectively in English, written and oral.
• Experience and proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• First aid certification is an asset.
• Must be able to work within a team environment and with or without supervision.
• Strong prioritization and time management skills.
• Ability and willingness to travel and work long rotations away from home.
• Must pass a background check and urinalysis.
• Must provide your own transportation to and from the facility.

Mansioni

• Accountable and responsible for maintaining a safety culture, following SOPs and policies as set by Target Hospitality.
• Assist the supervisor in planning, directing, and maintaining work schedules and tasks for the front desk team.
• Greet guests and employees courteously and handle check-ins.
• Accept payments and process transactions and registrations.
• Prepare reports and correspondence as required by the manager.
• Answer incoming calls and manage mail and faxes.

Conoscenze

Administrative experience

English communication

Teamwork

Time management

Travel for rotations

Supervisory coordination

Strumenti

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Descrizione del lavoro

Job Title: Front Desk II

Reports to: Front Desk Supervisor

Level: Hourly

Schedule: 6 weeks on / 2 weeks off rotation, or as per manager\'s discretion and business needs

SCOPE

Responsible for guest services and supporting management in the general operation of the assigned facility, with added accountability for assisting the supervisor in scheduling and directing the front desk team and preparing management reports and correspondence.

Who We Are

Target Hospitality is a leading provider of specialty rental and hospitality services, delivering turnkey workforce housing, culinary, and facility management solutions to remote and challenging environments across North America. We take pride in building not just accommodations, but communities — and that same commitment to people extends to our own team.

We believe that a great guest experience starts with a great employee experience, and we invest in the people who make that happen every day.

Primary Responsibilities

• Accountable and responsible for maintaining a safety culture, following all SOPs, JSAs, and policies and procedures as set out by Target Hospitality.
• Assist the supervisor in planning, directing, and maintaining work schedules and tasks for the front desk team.
• Greet all incoming guests and employees courteously and professionally.
• Check in all arrivals utilizing designated systems.
• Accept payments and process transactions.
• Enter all guest registration information, perform data entry, process reports, and work with computer programs to collect and record information.
• Perform all required filing and data entry as directed by the manager.
• Provide assistance to the manager with the preparation of reports and correspondence as required.
• Answer incoming calls in a friendly, pleasant manner.
• Receive, check, and redirect all incoming faxes and electronic mail.
• Prepare correspondence for pick up, including packages and mail per postal requirements.
• Exceed our guests’ needs by providing world-class customer service.
• Attend safety meetings and participate in Target Hospitality emergency response procedures.
• Additional duties may be assigned by a supervisor or manager.

PHYSICAL DEMANDS

• Sit for long periods of time, up to 12 hours or more, with scheduled breaks.
• Short- and long-distance walking required.
• Use of stairs and step stools.
• Occasional use of force when pushing and pulling carts that weigh on average 50 lbs.
• Must be able to crouch, bend neck, back, and torso from waist to floor, and must be able to twist from left to right and right to left.
• Occasionally lift an average weight of 25 lbs with a maximum of 50 lbs. Where weights may exceed 50 lbs, the assistance of another person or a lifting aid is mandatory.
• Perform repetitive movements at the wrist, including side to side and up or down, and multiple grasps.
• Manual dexterity with the ability to type and use a 10-key.

WORKING CONDITIONS AND ENVIRONMENT

• Ability to hear and understand verbal instruction as well as other sounds such as safety alarms and signals.
• Must be able to see without impairment for inspection purposes, and able to read small text such as product warning labels.
• Exposure to extreme hot and cold environments.
• Ability to work within a rotational schedule of 6 weeks on and 2 weeks off, or as per manager\'s discretion and business needs.
• Ability to work safely and navigate within small, close quarters and congested areas.
• Occasional exposure to elevated noise and surroundings.

Qualifications

• 2+ years administrative experience, preferably in a remote camp or the hotel/hospitality industry, or equivalent.
• Ability to communicate effectively, both written and orally, in English.
• Experience and proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• First aid certification is an asset.
• Ability to work within a team environment.
• Must be able to work effectively and efficiently with or without supervision.
• Strong prioritization and time management skills.
• Ability and willingness to travel and work long rotations away from home.
• Must be able to pass a background check and urinalysis.
• Must provide your own transportation to and from the facility.

What\'s In It For You

We offer a comprehensive benefits package designed to support you and your family — on the job and beyond:

• Free Housing & Meals On Rotation — While on rotation at the lodge, housing, meals, laundry, and gym access are all provided at no cost to you.
• Health Coverage — Medical, vision, and dental insurance to keep you and your family covered.
• Flexible Spending — HSA and FSA options to help you save on healthcare costs.
• Employee Assistance Program — Confidential support for life’s everyday challenges, big and small.
• Pet Insurance — VPI pet insurance to help care for your four-legged family members too.
• Retirement Savings — 401(k) plan with company match to help you plan for the future.
• Easy Enrollment — Online enrollment portal makes signing up for benefits fast and simple.
• Competitive Pay — Compensation that reflects your skills and hard work.