Front Desk Host

Halcyon; Denver (CO); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Medical benefits (health)

Dental benefits

Vision benefits

Maternity/Paternity leave

Pet insurance

401k / company-matched retirement

Student loan repayment

Job summary

Halcyon, a unique on-site hotel experience in Denver, CO, seeks a Front Desk Host to warmly welcome guests and guide them through check-in and check-out while sharing local recommendations.

The role emphasizes creating personalized experiences, handling payments, and providing information about facilities and services with a friendly, professional demeanor.

Qualifications

• Welcoming guests and creating a warm, welcoming atmosphere.
• Ability to inform guests about the hotel, rates, and amenities during check-in.
• Provide information about payment methods and verify cards on file or collect on arrival.

Responsibilities

• Welcome guests upon their arrival and assign rooms.
• Provide information about hotel, available rooms, review rates and amenities during check-in.
• Inform guests about payment methods and verify credit cards on file or collect upon arrival.
• Perform all check-in and check-out tasks.
• Respond to requests in a timely and professional manner.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Host

Full Time Halcyon, Denver, CO, US

Salary Range: $20.00 To $23.00 Hourly

The ultimate 'non-hotel,’ Halcyon’s 154-rooms blur the lines between hotel and gracious home with considered comfort, attention to detail and an impressive art collection. Adding to a level of thoughtful prestige is our proud accomplishment of being named Denver’s only AAA 4-Diamond independent hotel in 2023, as well as being named one of Denver’s “Best Places to Work.

This individual has a natural ability to brighten a room and create a warm and welcoming atmosphere. This innate compassion allows them to connect on a deeper level and cultivate unique, personalized experiences for patrons. Their primary goal is to welcome guests and invite them to create their own experiences through discovery of the facility and local scene.

Requested Tasks

• Welcome guests upon their arrival and assign rooms
• Provide information about hotel, available rooms, review their rate and amenities available on property with all guests during the check in process
• Inform guests about payment methods and verify their credit cards on file or collect upon arrival
• Perform all check-in and check-out tasks
• Respond to requests in a timely and professional manner
• Approachable and personable personality
• Patient and understanding with guests' needs and requests
• Sense of urgency to fulfill requests and resolve issues
• Ability to stand for extended periods at a time

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Job Close Date 10/20/26 or until filled.