Front Desk Guest Services Associate

LATOUR HOTELS & RESORTS, INC.; Ocean City (MD); On-site; USD 22,730 - 24,796; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with company match

Travel discounts and resort perks

Job summary

LATOUR HOTELS & RESORTS, INC. in Ocean City, MD, is seeking a Full-Time Guest Service Representative to provide exceptional service to our guests. The ideal candidate will be the welcoming face of the hotel, ensuring every guest feels valued and cared for, from check-in to check-out.

This role requires a high school diploma and a customer-focused attitude, with responsibilities that include greeting guests, handling check-in/check-out, and resolving guest concerns. Join us for a rewarding career with benefits including medical insurance and travel perks.

Qualifications

• Customer service experience preferred, but not required.

Responsibilities

• Greet guests with a smile and professional hospitality.
• Handle check-in and check-out procedures efficiently.
• Proactively resolve guest concerns or direct them to the right resource.

Skills

Customer-Focused

Adaptability

Organized

Friendly

Education

High school diploma or GED

Job description

LATOUR HOTELS & RESORTS, INC. in Ocean City, MD, is seeking a Full-Time Guest Service Representative to provide exceptional service to our guests. The ideal candidate will be the welcoming face of the hotel, ensuring every guest feels valued and cared for, from check-in to check-out.

This role requires a high school diploma and a customer-focused attitude, with responsibilities that include greeting guests, handling check-in/check-out, and resolving guest concerns. Join us for a rewarding career with benefits including medical insurance and travel perks.