Front Desk & Guest Experience Specialist

Charlie Clark Auto Group; Laredo (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Opportunities for advancement

Paid time off

Vision insurance

Job summary

Charlie Clark Auto Group is seeking a friendly receptionist to be the voice and face of the dealership. You will greet visitors, manage calls, and support daily clerical tasks in a fast-paced auto sales environment.

The role emphasizes reliability, professional appearance, and a long-term career mindset. High school diploma or GED and 1–3 months of related experience are preferred, with opportunities for advancement within our family-like team.

Qualifications

• High school diploma or GED required.
• 1–3 months of related experience or training.
• Equivalent combination of education and experience will be considered.

Responsibilities

• Understand and follow receptionist processes and procedures
• Perform clerical duties such as typing, proofreading, data entry, filing, photocopying, faxing and sorting mail
• Receive visitors and obtain name and nature of business
• Update telephone directory
• Direct clients to lounge and refer clients to appropriate personal for vehicle status updates
• Diffuse client concerns and direct them to the appropriate team member for assistance
• Monitor demo car keys and log demo car reports as appropriate
• Attend department meetings

Skills

Reliable

Professional demeanor

Customer service

Education

High school diploma or GED

Job description

Charlie Clark Auto Group is seeking a friendly receptionist to be the voice and face of the dealership. You will greet visitors, manage calls, and support daily clerical tasks in a fast-paced auto sales environment.

The role emphasizes reliability, professional appearance, and a long-term career mindset. High school diploma or GED and 1–3 months of related experience are preferred, with opportunities for advancement within our family-like team.