Front Desk & Guest Experience Leader

Anderson Automotive Group; Asheville (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Paid time off

Relocation packages

Maternity/paternity leave

Employee discounts on parts and cars

Bonus programs

Job summary

Anderson Automotive Group is seeking a friendly and professional receptionist for the Fred Anderson Toyota of Asheville location. The role involves welcoming guests, answering multi-line phones, and routing customers to the right departments.

You will support basic administrative tasks and collaborate with sales and service teams to ensure a smooth guest experience. The ideal candidate has strong communication and organizational skills, a positive attitude, and a willingness to learn in a

Qualifications

• Front desk reception experience or customer-facing role preferred.
• Ability to manage multiple phone lines and greet guests professionally.
• Strong written and verbal communication skills.

Responsibilities

• Welcome guests to the dealership in a warm, professional manner.
• Answer multi-line phone systems and direct calls to correct departments.
• Greet and assist customers, and handle basic administrative tasks.
• Coordinate with sales and service teams to route customers efficiently.

Skills

Friendly personality

Communication skills

Organizational skills

Active listener

Phone handling

Guest greeting

Education

High school diploma or equivalent

Job description

Anderson Automotive Group is seeking a friendly and professional receptionist for the Fred Anderson Toyota of Asheville location. The role involves welcoming guests, answering multi-line phones, and routing customers to the right departments.

You will support basic administrative tasks and collaborate with sales and service teams to ensure a smooth guest experience. The ideal candidate has strong communication and organizational skills, a positive attitude, and a willingness to learn in a