Front Desk Customer Experience Associate

Nucar Family of Dealerships; North Attleborough (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

Company paid life insurance

Short & Long-Term Disability Insurance

Paid Vacations & Holidays & 401(K)

Job summary

Nucar Toyota of North Attleboro, part of the Nucar family of dealerships, is hiring a Full Time Receptionist to be the first point of contact for customers. You will greet guests, answer calls, manage appointments, and handle basic admin tasks in a fast-paced, team-driven environment.

This role requires a high school diploma, strong communication and computer skills, and a courteous, customer-focused attitude to ensure a seamless experience for buyers and service customers alike.

Qualifications

• High school diploma or equivalent.
• Excellent communication and phone etiquette.
• Strong customer service orientation with a positive attitude.
• Ability to multitask in a fast-paced environment.
• Proficient with computers and dealership software.

Responsibilities

• Greet and assist customers as the first point of contact.
• Answer phone calls, direct inquiries, and provide accurate information.
• Perform light administrative tasks and data entry as needed.
• Handle cash transactions and ensure accuracy in processing payments.
• Schedule service or sales appointments and manage calendars.
• Maintain a clean and welcoming reception area.
• Support departments with administrative duties as necessary.
• Foster positive relationships to ensure customer satisfaction.

Skills

Communication

Phone etiquette

Customer service

Multitasking

Office software

Education

High school diploma or equivalent

Tools

Google Suite

Dealership systems

Job description

Nucar Toyota of North Attleboro, part of the Nucar family of dealerships, is hiring a Full Time Receptionist to be the first point of contact for customers. You will greet guests, answer calls, manage appointments, and handle basic admin tasks in a fast-paced, team-driven environment.

This role requires a high school diploma, strong communication and computer skills, and a courteous, customer-focused attitude to ensure a seamless experience for buyers and service customers alike.