Front Desk & Customer Care Lead - Flexible Schedule

Ryan Grubbs - State Farm Agent; Lexington (SC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Performance bonus

Competitive pay

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Ryan Grubbs - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our Lexington, SC office. You will greet customers in person and on the phone, manage scheduling, and support office communications.

The ideal candidate has prior receptionist or customer service experience, strong communication and organizational skills, and comfort with sales conversations. Proficiency with Microsoft Office and basic CRM systems is a plus, with opportunities for advancement.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Proficient with Microsoft Office and basic CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Interpersonal skills

Organizational skills

Sales conversation

Microsoft Office

CRM basics

Job description

Ryan Grubbs - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our Lexington, SC office. You will greet customers in person and on the phone, manage scheduling, and support office communications.

The ideal candidate has prior receptionist or customer service experience, strong communication and organizational skills, and comfort with sales conversations. Proficiency with Microsoft Office and basic CRM systems is a plus, with opportunities for advancement.