Front Desk & Customer Care — Insurance Office

Kim Varnadore; Florida; Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Health insurance

Vision insurance

Dental insurance

401(k) matching

Training & development

Job summary

Kim Varnadore State Farm is seeking an organized, outgoing Front Desk Receptionist who thrives in an organized environment. You will greet customers, manage communications, assist with basic policy updates, and help customers understand billing questions while supporting a high-performing team.

A Florida 4-40 Customer Representative license is required; we provide full guidance and support to help you obtain it.

Qualifications

• Florida 4-40 Customer Representative license required; we provide licensing guidance.
• Ability to handle multiple tasks in a fast-paced office environment.
• Strong communication and problem-solving skills; customer-focused approach.

Responsibilities

• Greet customers in person and over the phone with professionalism and energy
• Manage incoming calls, route inquiries, and schedule appointments
• Assist customers with basic policy changes, updates, and documentation
• Explain billing inquiries, payments, and account details clearly
• Maintain accurate customer records and update information in the system
• Handle multiple tasks and priorities in a fast-paced office environment
• Follow up with customers to ensure needs are met and issues are resolved
• Support the team with administrative tasks and daily office operations
• Identify opportunities to connect customers with additional products when appropriate

Skills

Multitasking

Customer service

Communication

Billing knowledge

Detail-oriented

Team player

Adaptability

Tools

Microsoft Office

CRM systems

Job description

Full Time in Mount Dora - FL

• Opportunity for advancement
• Paid time off
• Health insurance
• Vision insurance
• 401(k) matching

Front Desk Receptionist – Customer Service & Support (Insurance Agency)
Kim Varnadore State Farm
Full-Time | In-Office

Be the First Impression. Deliver Great Service. Support a Busy Office.

Kim Varnadore State Farm is seeking an organized, outgoing, and customer-focused Front Desk Receptionist who thrives in an organized environment. This role is perfect for someone who enjoys helping people, staying organized, and confidently handling multiple tasks throughout the day.

You will be the face of our agency—greeting customers, managing communication, assisting with basic policy updates, and helping customers understand billing questions—while supporting a high-performing team.

A Florida 4-40 Customer Representative license is required for this role.

• If not currently licensed, you must be willing to obtain it
• We provide full guidance and support to help you successfully complete the licensing process
• Employment is contingent upon obtaining this license

Role Overview

As a Front Desk Receptionist, you will manage daily front office operations while delivering an exceptional customer experience. You will handle incoming calls, assist with simple policy changes, answer billing-related questions, and ensure customers are directed efficiently.

This is a service-first role with opportunities to support account growth through customer interactions.

Key Responsibilities

Greet customers in person and over the phone with professionalism and energy

Manage incoming calls, route inquiries, and schedule appointments

Assist customers with basic policy changes, updates, and documentation

Explain billing inquiries, payments, and account details clearly and confidently

Maintain accurate customer records and update information in the system

Handle multiple tasks and priorities in a fast-paced office environment

Follow up with customers to ensure needs are met and issues are resolved

Support the team with administrative tasks and daily office operations

Identify opportunities to connect customers with additional products when appropriate

What We’re Looking For

Highly organized with strong multitasking ability

Outgoing, friendly, and customer-focused personality

Strong communication and problem-solving skills

Ability to explain information clearly, especially billing and account details

Detail-oriented with strong follow-through

Comfortable working in a fast-paced, team-oriented environment

Previous receptionist, administrative, or customer service experience preferred

Basic computer skills (Microsoft Office, CRM systems)

What We Offer

Competitive base pay

Licensing support and guidance

Ongoing training and development

Supportive, team-oriented work environment

Opportunity to grow within the agency and insurance industry

Ready to Join a Team That Values Service and Organization?

Kim Varnadore State Farm is an Equal Opportunity Employer and encourages applications from individuals of all backgrounds and experiences.

Kim Varnadore State Farm is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status..

Compensation $38,000.00 - $48,400.00 per year

Receptionist - State Farm Agent Team Member

Full Time in Mount Dora - FL

Responsive recruiter Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• Health insurance
• Vision insurance
• 401(k) matching
• Dental insurance

Front Desk Receptionist – Customer Service & Support (Insurance Agency)
Kim Varnadore State Farm
Full-Time | In-Office

Be the First Impression. Deliver Great Service. Support a Busy Office.

Kim Varnadore State Farm is seeking an organized, outgoing, and customer-focused Front Desk Receptionist who thrives in an organized environment. This role is perfect for someone who enjoys helping people, staying organized, and confidently handling multiple tasks throughout the day.

You will be the face of our agency—greeting customers, managing communication, assisting with basic policy updates, and helping customers understand billing questions—while supporting a high-performing team.

Licensing Requirement (Job Contingent)

A Florida 4-40 Customer Representative license is required for this role.

• If not currently licensed, you must be willing to obtain it
• We provide full guidance and support to help you successfully complete the licensing process
• Employment is contingent upon obtaining this license

Role Overview

As a Front Desk Receptionist, you will manage daily front office operations while delivering an exceptional customer experience. You will handle incoming calls, assist with simple policy changes, answer billing-related questions, and ensure customers are directed efficiently.

This is a service-first role with opportunities to support account growth through customer interactions.

Key Responsibilities

Greet customers in person and over the phone with professionalism and energy

Manage incoming calls, route inquiries, and schedule appointments

Assist customers with basic policy changes, updates, and documentation

Explain billing inquiries, payments, and account details clearly and confidently

Maintain accurate customer records and update information in the system

Handle multiple tasks and priorities in a fast-paced office environment

Follow up with customers to ensure needs are met and issues are resolved

Support the team with administrative tasks and daily office operations

Identify opportunities to connect customers with additional products when appropriate

What We’re Looking For

Highly organized with strong multitasking ability

Outgoing, friendly, and customer-focused personality

Strong communication and problem-solving skills

Ability to explain information clearly, especially billing and account details

Detail-oriented with strong follow-through

Comfortable working in a fast-paced, team-oriented environment

Previous receptionist, administrative, or customer service experience preferred

Basic computer skills (Microsoft Office, CRM systems)

What We Offer

Competitive base pay

Licensing support and guidance

Ongoing training and development

Supportive, team-oriented work environment

Opportunity to grow within the agency and insurance industry

Ready to Join a Team That Values Service and Organization?

Kim Varnadore State Farm is an Equal Opportunity Employer and encourages applications from individuals of all backgrounds and experiences.

Kim Varnadore State Farm is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.. Compensation $38,000.00 - $48,400.00 per year



Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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