Front Desk Coordinator/Office Manager

K2 Medical Research; Town of Florida (NY); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

4‑day work week

Comprehensive benefits

Job summary

K2 Medical Research in Orlando, FL is seeking a Front Desk Coordinator for potential future opportunities within our clinical office. You will greet guests, answer calls, manage mail, and coordinate office activities, while maintaining a welcoming, efficient front desk.

The role requires bilingual English/Spanish and prior customer service experience. Some positions offer a four‑day work week (Mon–Thu) with extended hours and competitive benefits.

Qualifications

• Must be bilingual in English and Spanish.
• Minimum high school diploma or equivalent.
• CCRC certification is a plus.
• Minimum of one year experience in a customer-service related position.

Responsibilities

• Greet and welcome guests at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Maintain a tidy reception area with necessary stationery.
• Provide accurate information in person and via phone/email.
• Receive, sort, and distribute daily mail and deliveries.
• Update database and perform clerical tasks as needed.

Skills

Bilingual EN/ES

Microsoft Office

Customer service experience

Education

High School Diploma

CCRC Certification (preferred)

Tools

Microsoft Office

Job description

This is an evergreen requisition, meaning we don't have an immediate opening, but we're actively seeking talented professionals for upcoming opportunities. By applying, your information will be reviewed and considered for future roles as they become available. If you're interested in a future with K2 Medical Research, we encourage you to apply!

At K2 Medical Research, we are transforming healthcare by delivering tomorrow’s treatments today. As a rapidly growing clinical research organization across Florida, Tennessee, and Rhode Island, we lead multiphasic trials in therapeutic areas ranging from neurodegenerative to cardiometabolic medicine. Our culture is grounded in clinical excellence and a patient-first mission. We are seeking mission-driven individuals ready to play a meaningful role in bringing life-changing treatments to the patients who need them most.

Position

Front Desk Coordinator – potential future support at our clinic in Orlando (Maitland), FL. Primary responsibilities include greeting and welcoming guests, managing mail and deliveries, answering calls, scheduling meetings, and coordinating office activities.

Responsibilities

• Greet and welcome guests at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Maintain a tidy and presentable reception area with necessary stationery and materials (pens, forms, brochures).
• Provide accurate information in person and via phone/email.
• Receive, sort, and distribute daily mail and deliveries.
• Ensure office security by following safety procedures and controlling access at the reception desk (monitor logbook, issue visitor badges).
• Order front office supplies and maintain inventory.
• Update database.
• Perform other clerical receptionist duties such as filing, photocopying, and faxing.
• Additional duties as assigned.

Knowledge, Skills, and Abilities

• Availability Monday – Thursday, 8 am to 5 pm.
• Ability to coordinate multiple tasks in a fast‑paced clinical office environment with a calm and pleasant personality.
• Prepared to complete training and follow study protocol.
• Flexibility to prioritize and multi‑task throughout the day.
• Detail‑oriented and self‑motivated.
• Excellent written and verbal communication skills.
• Willingness to interact with a diverse patient population.
• Proficiency with Microsoft Office products.

Qualifications

• Must be bilingual in English and Spanish.
• Minimum high school diploma or equivalent.
• Certified Clinical Research Coordinator (CCRC) is a plus.
• Minimum of one year experience in a customer‑service related position, preferably in a medical or health‑provider environment or equivalent combination of education and experience.

Benefits

Our comprehensive benefits package for full‑time employees includes medical, dental, and vision options, supplemental insurance plans, 401(k) with immediate employer match, generous paid time off, and paid holidays. We support a healthy work‑life balance through a four‑day work week with 10‑hour shifts from Monday through Thursday, with Friday reserved for critical business needs or administrative tasks.

Equal Opportunity Statement

We are an equal‑opportunity employer. We celebrate what makes you uniquely you and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital, or veteran status. We value the differences among our team members and are committed to providing reasonable accommodations for qualified individuals with disabilities. If you require a reasonable accommodation to participate in the job application or interview process, please contact [e-mail].