Front Desk Coordinator, West Paces Office

Peachtree Orthopedics; Atlanta (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Front Desk Coordinator to enhance patient experiences. This role offers the chance to be the first point of contact for patients, ensuring a welcoming atmosphere while managing various administrative tasks. With a focus on delivering exceptional service, you'll play a crucial role in maintaining smooth clinic operations. Join a supportive team that values your contributions and provides opportunities for professional growth in a nurturing environment. If you're passionate about making a difference in healthcare, this is the opportunity for you.

Benefits

Professional Development Opportunities

Supportive Work Culture

Room for Growth

Qualifications

• High school diploma or equivalent is required.
• At least one year of customer service experience preferred.
• Proficiency in computer systems, EMR experience is a plus.

Responsibilities

• Welcome patients and verify appointments to ensure comfort during visits.
• Manage insurance verification and daily collections with attention to detail.
• Utilize computer systems for appointments and patient profiles.

Skills

Customer Service

Multitasking

Attention to Detail

Communication

Computer Proficiency

Electronic Medical Records (EMR)

Education

High School Diploma

Tools

Computer Systems

Job description

Join Our Team at Peachtree Orthopedics and Help Others "Get Better"

At Peachtree Orthopedics, we're on a mission to make a difference in healthcare, and we're looking for dedicated individuals to join our team. With nine convenient offices across Greater Atlanta, we're committed to providing top-notch care and your skills and passion can make a real impact. We're not the largest practice in Atlanta, but we take pride in delivering dedicated and compassionate care to everyone who walks through our doors. If you're ready to be part of a team that values your contribution and offers room for growth, consider joining us in our mission to help others "Get Better."

Our Culture

Peachtree Orthopedics has a rich history of 70 years in business and has earned recognition as a Top Workplace by the Atlanta Journal Constitution for five consecutive years. We take pride in our family-oriented, dedicated, passionate, and hardworking culture. When you join our team, you become a part of a community that values excellence in healthcare while working in a supportive and nurturing environment.

Why Choose Peachtree Orthopedics?

At Peachtree Orthopedics, we offer more than a job; we offer an opportunity to be part of something extraordinary:

• Limitless Growth: Propel your career with abundant professional development opportunities within our dynamic organization.
• Empathetic Culture: Immerse yourself in a supportive, lively work culture that values your well-being and celebrates your contributions.
• Dedication to Excellence: Join a team of like-minded individuals who share your commitment to delivering top-notch care to our cherished patients.

Job Type: Full-time (40hrs/week)
Work Schedule: Monday - Friday 9:30am - 8:00pm or Monday - Friday 6:45am - 5:00pm (schedule varies based on patient schedule)

Your Impactful Role

As a Front Desk Coordinator at Peachtree Orthopedics, you'll play a pivotal role in shaping the patient’s experience. Here's a glimpse of what you'll do:

• Patient-Centric Focus: Be the first point of contact for patients, offering a warm welcome, verifying appointments, and ensuring their comfort throughout their visit.
• Multitasking Maestro: Juggle various tasks, from insurance verification to managing daily collections, all with exceptional attention to detail.
• Tech-Savvy: Utilize computer systems for appointment changes and patient profiles, ensuring our records are accurate and up to date.
• Facility Maestro: Keep our clinics running smoothly, addressing any facility-related issues and ensuring a neat and orderly waiting room.
• Communication Pro: Serve as a vital link between patients, clinical staff, and physicians, ensuring everyone receives the assistance they need.
• Administrative Support: Assist with daily tasks, including handling mail, packages, and office supplies, ensuring our team has the resources they need.

Qualifications

• High school diploma or equivalent.
• At least one year of customer service experience, ideally in a high-volume setting.
• Proficiency in computer systems, with experience in Electronic Medical Records (EMR) as a significant plus.

Physical Demands and Work Environment:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. We are committed to making reasonable accommodations to enable individuals with disabilities to perform these functions. While performing the duties of this job, the employee is required to stand, walk, use their hands, and communicate effectively. You may be on your feet much of the day, requiring mobility and dexterity. In this role, you'll ensure our clinics remain safe, organized, and patient friendly.

Peachtree Orthopedics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.