Front Desk Coordinator / Treatment Plan Coordinator

North American Dental Group; Pickerington (OH); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Paid time off

401k

Career growth opportunities

Résumé du poste

North American Dental Group is seeking a Front Desk Coordinator / Treatment Plan Coordinator in Pickerington, OH. You will greet patients, verify insurance, schedule visits, and collect payments, while delivering empathetic, patient-centered care in a team-focused dental practice.

The role emphasizes accuracy with financial policies, appointment management, and use of dental software. A High School Diploma is required, with 1–5 years of front desk or dental experience preferred, plus

Qualifications

• Experience in customer service, insurance processing, or dental front desk preferred.
• Knowledge of dental software and Microsoft Office; ability to learn new programs quickly.

Responsabilités

• Handle patient check-in/check-out and verify insurance coverage.
• Explain procedures and services to patients using dental knowledge.
• Manage financial policies, co-pays, and end-of-day reports to keep patients at ease.
• Schedule and confirm appointments; track no-shows and cancellations.

Connaissances

Customer service

Insurance verification

Dental software

Microsoft Office

Formation

High School Diploma or equivalent

Associate’s degree preferred

Description du poste

Overview

Front Desk Coordinator / Treatment Plan Coordinator

“Open Up” to A Whole New Dental Experience

Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.

Wondering how this shapes your job experience?

We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team— help us pioneer a new culture of dentistry.

Smiling from Open to Close

Monday 8am-5pm

Tuesday OFF

Wednesday 8am-5pm

Thursday 9am-6pm

Friday 8am-2pm

Responsibilities

Skills Required to Make a Great “Impression” on Our Team

• Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
• Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
• Explains procedures and/or services to patients using dental knowledge.
• Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
• Tracks appointments due to no-shows, cancellations, and late arrivals

Qualifications

So How Can You “Fill” This Role?

• High School Diploma or equivalent (Associate’s degree preferred)
• 1-5 years of customer service, insurance, or dental experience preferred
• Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed

“Brace” Yourself… It only Gets Better

• Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
• Comprehensive benefits package, including 401k
• Constant opportunities for career growth and continuing education
• An exciting atmosphere that allows for freedom and individuality – enabling our team to always strive to do the best for our patients

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

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