Front Desk Coordinator - St. Charles, MO

The Joint Chiropractic; Saint Charles (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in chiropractic care is seeking a Wellness Coordinator to enhance patient experience and boost clinic membership through proactive sales tactics. The ideal candidate is motivated, has previous sales experience, and possesses excellent communication and organizational skills. Join our team and become part of a successful, mission-driven organization focused on health and wellness.

Qualifications

• At least one year of previous sales experience.
• Strong phone and computer skills.
• Able to lift up to 50 pounds.

Responsibilities

• Greet and assist members and patients as they arrive.
• Sell memberships and visit packages to meet sales goals.
• Manage patient flow and perform administrative tasks efficiently.

Skills

Customer Service Orientation

Sales Skills

Communication

Organizational Skills

Education

High School Diploma or GED

Job description

Are you looking for a company where you can grow your career and advance?

Are you goal-oriented, self-motivated, and proactive by nature?

Do you have a passion for health and wellness and love sales?

If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic, we provide world-class service to every patient, and we invite you to join our caring team. Let us turn your passion for health and wellness and love of helping people into a rewarding career. We have continued to enhance the quality and accessibility of chiropractic care in the wellness industry.

Competitive Pay: $16/hr + BONUS
Sunday Availability

What we are looking for in YOU and YOUR skillset!

• Driven to climb the company ladder!
• Possess a winning attitude!
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous sales experience.
• Participate in marketing/sales opportunities to attract new patients into our clinics.
• Be able to prioritize and perform multiple tasks.
• Educate patients on wellness offerings and services.
• Share personal chiropractic experience and stories.
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.

Essential Responsibilities

• Providing excellent services to members and patients.
• The Wellness Coordinator's primary responsibility is to gain memberships to meet sales goals.
• Greeting members and patients upon arrival. Checking members and patients in to see the chiropractor.
• Answering phone calls.
• Re-engaging inactive members.
• Staying updated on membership options, packages, and promotions.
• Recognizing and supporting team goals and maintaining positive relationships with team members.
• Maintaining the cleanliness of the clinic and organization of workspace.
• Confidently presenting and selling memberships and visit packages.
• Keeping management informed of member concerns and following policies and procedures.
• Willing to learn and grow.
• Accepting constructive criticism positively and using it as a learning tool.
• Office management or marketing experience is a plus!
• Able to stand and/or sit for long periods.
• Able to lift up to 50 pounds.
• Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY.

About The Joint Chiropractic

The Joint Corp. revolutionized access to chiropractic care with its retail healthcare model in 2010. Today, it is the largest operator, manager, and franchisor of chiropractic clinics through the The Joint Chiropractic network. The company aims to make quality care convenient and affordable, eliminating the need for insurance for millions seeking pain relief and wellness. With over 700 locations and nearly 11 million patient visits annually, The Joint Chiropractic is a leader in the industry. Recognized on Forbes’ 2022 America's Best Small Companies list, Fortune’s 100 Fastest-Growing Companies, and included in Franchise Times’ Top 400+ Franchises and Entrepreneur’s Franchise 500, it continues to innovate at the intersection of healthcare and retail. For more information, visit www.thejoint.com.

Business Structure

The Joint Corp. is a franchisor and operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia, and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your sole employer, and employment terms, wages, and benefits are set by the franchisee.