Front Desk Coordinator - Sparks, NV

The Joint Chiropractic; Sparks (NV); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic and caring team at an innovative wellness organization dedicated to improving health and chiropractic care. This role offers a fantastic opportunity to engage with patients, educate them on wellness offerings, and drive sales through memberships. You will be part of a supportive environment where your contributions matter, and you can grow your career. If you are passionate about health and wellness, have a winning attitude, and thrive in a fast-paced setting, this position is perfect for you. Embrace the chance to make a real difference in people's lives while advancing your professional journey.

Benefits

Bonus Potential

Qualifications

• Must have at least one year of sales experience.
• Strong customer service skills and effective communication are essential.

Responsibilities

• Providing excellent service to members and patients.
• Gaining memberships to meet sales goals and educating patients on wellness.

Skills

Sales Experience

Customer Service Orientation

Point of Sale Software

Phone Skills

Computer Skills

Organizational Skills

Ability to Multi-task

Education

High School Diploma or GED

Tools

Point of Sale Software

Job description

Are you looking for a company you can grow your career with and advance in?

Are you goal oriented, self-motivated & proactive by nature?

Do you have a passion for health and wellness and love sales?

If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.

Compensation/Benefits

• Mon/Wed 8:30AM to 6PM, Sat 9:30AM to 4PM
• $17/hr + BONUS potential

What we are looking for in YOU and YOUR skillset!

• Driven to climb the company ladder!
• Possess a winning attitude!
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous Sales Experience.
• Participate in marketing/sales opportunities to help attract new patients into our clinics.
• Be able to prioritize and perform multiple tasks.
• Educate Patients on wellness offerings and services.
• Share personal Chiropractic experience and stories.
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.

Essential Responsibilities

• Providing excellent services to members and patients.
• The Wellness Coordinator's primary responsibility is to gain memberships in order to meet sales goals.
• Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
• Answering phone calls.
• Re-engaging inactive members.
• Staying updated on membership options, packages and promotions.
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
• Maintain the cleanliness of the clinic and organization of workspace.
• Confident in presenting and selling memberships and visit packages.
• Keeping management apprised of member concerns and following manager’s policies, procedures, and direction.
• Willingness to learn and grow.
• Accepting constructive criticism in a positive manner and using it as a learning tool.
• Office management or marketing experience a plus!
• Able to stand and/or sit for long periods of time.
• Able to lift up to 50 pounds.
• Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY.

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which can vary between franchisees.