Front Desk Coordinator - Round Lake Beach, IL

The Joint Chiropractic; Round Lake Beach (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking motivated individuals to join their team in providing exceptional chiropractic care. This role focuses on sales and customer service, where your passion for health and wellness can shine. You'll engage with patients, manage appointments, and promote membership options in a dynamic environment. If you're driven, enjoy working with people, and are eager to grow your career, this opportunity offers a supportive team atmosphere and the chance to make a real impact in the wellness industry.

Benefits

Paid Time Off

Flexible Schedule

Qualifications

• At least one year of previous sales experience is required.
• Strong phone and computer skills are essential.
• Ability to prioritize and perform multiple tasks.

Responsibilities

• Providing excellent service to members and patients.
• Primary responsibility to gain memberships to meet sales goals.
• Greeting members and checking them in for appointments.

Skills

Sales Experience

Customer Service Skills

Point-of-Sale Software

Communication Skills

Organization Skills

Education

High School Diploma or GED

Tools

Point-of-Sale Software

Job description

Are you looking for a company where you can grow your career and advance?

Are you goal-oriented, self-motivated, and proactive by nature?

Do you have a passion for health and wellness and love sales?

If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic, we provide world-class service to every patient, and we would like you to join our caring team. Let us turn your passion for health and wellness and helping people into a rewarding career. We have continued to advance the quality and availability of chiropractic care in the wellness industry.

Schedule: Thursday and Friday; 9:30 am - 7:00 pm, Saturday 9:30 am - 4:00 pm *Need Urgently*

PTO and a pay range of $16/hr - $18/hr depending on experience, plus bonus potential.

What we are looking for in YOU and YOUR skillset!

• Driven to climb the company ladder
• Possess a winning attitude
• Have a high school diploma or equivalent (GED)
• Complete transactions using point-of-sale software and ensure all patient accounts are current and accurate
• Strong phone and computer skills
• At least one year of previous sales experience
• Participate in marketing/sales opportunities to attract new patients
• Ability to prioritize and perform multiple tasks
• Educate patients on wellness offerings and services
• Share personal chiropractic experiences and stories
• Work cohesively with others in a fun, fast-paced environment
• Strong customer service orientation and effective communication skills
• Manage patient flow in an organized manner

Essential Responsibilities

• Providing excellent service to members and patients
• Primary responsibility to gain memberships to meet sales goals
• Greeting members and patients, checking them in for appointments
• Answering phone calls
• Re-engaging inactive members
• Staying updated on membership options, packages, and promotions
• Supporting team goals and maintaining positive relationships
• Maintaining clinic cleanliness and organization
• Confidently presenting and selling memberships and visit packages
• Communicating member concerns to management
• Willingness to learn and grow
• Accepting constructive criticism positively
• Office management or marketing experience is a plus
• Ability to stand or sit for long periods and lift up to 50 pounds
• Upholding The Joint Chiropractic's core values: TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY

About The Joint Chiropractic

The Joint Corp. revolutionized access to chiropractic care with its retail healthcare model in 2010. Today, it is the largest operator, manager, and franchisor of chiropractic clinics through the The Joint Chiropractic network. With over 700 locations nationwide and nearly 11 million patient visits annually, it leads the industry. Recognized on Forbes’ 2022 list of America's Best Small Companies, Fortune’s 100 Fastest-Growing Companies, and more, it is where healthcare meets retail. For more information, visit www.thejoint.com.

Business Structure

The Joint Corp. is a franchisor and operator of clinics in specific states. In Arkansas, California, Colorado, D.C., Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia, and Wyoming, The Joint and its franchisees provide management services to affiliated chiropractic practices.

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your sole employer. Franchisees are independent business owners who set their own employment terms, including wages and benefits, which can vary.