Front Desk Coordinator - Reno, NV

The Joint Chiropractic; Reno (NV); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in the wellness sector is looking for a Front Desk Coordinator who is passionate about health and wellness. This role offers the opportunity to grow your career in a supportive environment while providing exceptional service to patients. You'll engage with members, manage patient flow, and contribute to marketing efforts to attract new clients. If you have a winning attitude and a drive for success, this position is perfect for you. Join a team that values integrity, excellence, and accountability, and make a difference in people's lives every day.

Qualifications

• Driven to climb the company ladder with a winning attitude.
• Strong phone and computer skills with a customer service orientation.

Responsibilities

• Provide excellent service to members and patients while meeting sales goals.
• Greet members and assist with check-in to ensure a positive experience.

Skills

Sales Experience

Customer Service Skills

Point of Sale Software

Communication Skills

Organizational Skills

Education

High School Diploma or GED

Tools

Point of Sale Software

Job description

Join to apply for the Front Desk Coordinator - Reno, NV role at The Joint Chiropractic.

Are you looking for a company where you can grow your career and advance? Are you goal-oriented, self-motivated, and proactive? Do you have a passion for health and wellness and love sales?

If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic, we provide world-class service to every patient, and we invite you to join our caring team. Let us turn your passion for health and wellness and love of helping people into a rewarding career. We have continued to advance the quality and availability of chiropractic care in the wellness industry.

Compensation & Benefits

• Part Time
• $17/hr + BONUS Potential
• Schedule:
• Mondays 8:30AM to 6PM
• Saturdays 9:30AM to 4PM

What we are looking for in YOU and YOUR skillset!

• Driven to climb the company ladder!
• Possess a winning attitude!
• Have a high school diploma or equivalent (GED)
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate
• Strong phone and computer skills
• At least one year of previous sales experience
• Participate in marketing/sales opportunities to attract new patients
• Ability to prioritize and perform multiple tasks
• Educate patients on wellness offerings and services
• Share personal chiropractic experience and stories
• Work cohesively with others in a fun and fast-paced environment
• Strong customer service orientation and effective communication skills
• Manage patient flow in an organized manner

Essential Responsibilities

• Provide excellent service to members and patients
• Primary responsibility is to gain memberships and meet sales goals
• Greet members and patients upon arrival and assist with check-in
• Answer phone calls
• Re-engage inactive members
• Stay updated on membership options, packages, and promotions
• Support team goals and foster positive relationships
• Maintain clinic cleanliness and organized workspace
• Confidently present and sell memberships and visit packages
• Keep management informed of member concerns and follow policies
• Willingness to learn and grow
• Accept constructive criticism positively
• Office management or marketing experience is a plus
• Able to stand and/or sit for long periods and lift up to 50 pounds
• Uphold The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY