Front Desk Coordinator - Racine, WI

The Joint Chiropractic; Racine (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading chiropractic organization as a Wellness Coordinator, where your passion for health and sales can drive your career forward. In this role, you'll deliver excellent service to patients, promote memberships, and contribute to a fun, fast-paced team environment. Enjoy opportunities for growth as you help enhance the quality of chiropractic care.

Qualifications

• At least one year of previous sales experience.
• High school diploma or equivalent required.
• Strong phone and computer skills.

Responsibilities

• Greet and check in members and patients.
• Promote and sell memberships and visit packages.
• Educate patients about wellness offerings.

Skills

Sales Experience

Customer Service Orientation

Strong Phone Skills

Computer Skills

Education

High School Diploma or Equivalent (GED)

Job description

Are you looking for a company where you can grow your career and advance?

Are you goal-oriented, self-motivated, and proactive by nature?

Do you have a passion for health and wellness and love sales?

If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic, we provide world-class service to every patient, and we would like you to join our caring team. Let us turn your passion for health and wellness and love of helping people into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.

$15.00 - $18.00/hr + bonus potential
Weekend & Evenings required

What we are looking for in YOU and YOUR skillset!

• Driven to climb the company ladder!
• Possess a winning attitude!
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous Sales Experience.
• Participate in marketing/sales opportunities to help attract new patients into our clinics.
• Be able to prioritize and perform multiple tasks.
• Educate Patients on wellness offerings and services.
• Share personal Chiropractic experience and stories.
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.

Essential Responsibilities

• Providing excellent services to members and patients.
• The Wellness Coordinator's primary responsibility is to gain memberships in order to meet sales goals.
• Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
• Answering phone calls.
• Re-engaging inactive members.
• Staying updated on membership options, packages, and promotions.
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
• Maintain the cleanliness of the clinic and organization of workspace.
• Confidently present and sell memberships and visit packages.
• Keep management informed of member concerns and follow policies, procedures, and directions.
• Willingness to learn and grow.
• Accept constructive criticism positively and use it as a learning tool.
• Office management or marketing experience is a plus!
• Able to stand and/or sit for long periods.
• Able to lift up to 50 pounds.
• Uphold The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY.

About The Joint Chiropractic

The Joint Corp. revolutionized access to chiropractic care with its retail healthcare model in 2010. Today, it is the largest operator, manager, and franchisor of chiropractic clinics through The Joint Chiropractic network. With over 700 locations nationwide and nearly 11 million patient visits annually, it is a leader in the chiropractic industry. Recognized on Forbes’ 2022 America's Best Small Companies list, Fortune’s 100 Fastest-Growing Companies list, and included in Franchise Times’ “Top 400+ Franchises” and Entrepreneur’s “Franchise 500” lists, The Joint Chiropractic continues to innovate. For more information, visit www.thejoint.com.

Business Structure

The Joint Corp. is a franchisor and operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia, and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own employment terms, including wages and benefits, which can vary between franchisees.