Front Desk Coordinator - Port Charlotte, FL

The Joint Chiropractic; Port Charlotte (FL); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Paid training

Wellness Plan for employees

Part-time scheduling (2-3 shifts/week)

Sales & customer service training

Team-oriented environment

Job summary

The Joint Chiropractic is seeking a friendly Wellness Coordinator to be the face of our Venice, North Port, and Port Charlotte clinics. This part-time role combines front-desk duties with sales responsibilities, including explaining membership options and guiding patients through purchasing decisions.

Candidates should enjoy engaging with people, be sales-minded, and comfortable working toward measurable goals. Training is provided, and scheduling offers flexibility with 2–3 shifts weekly.

Qualifications

• Friendly, outgoing: enjoy meeting new people and making others feel welcome.
• Sales-minded: comfortable discussing pricing, handling objections and asking for the sale.
• Self-motivated with initiative and reliability.
• Dependable and flexible with attendance and teamwork.
• Organized and detail-oriented with multitasking.
• Comfortable with technology and documenting patient data.
• Coachable and goal-oriented with willingness to learn.

Responsibilities

• Greet patients warmly and create a friendly, welcoming environment.
• Manage patient check-ins, intake paperwork, payments, and account updates.
• Answer phones, respond to questions, and assist patients with account concerns.
• Keep the clinic organized and running smoothly throughout the day.
• Explain membership options following doctor recommendations and guide patients through purchasing decisions.
• Make outbound calls to prospective patients and follow up with leads.

Skills

Sales

Customer service

People skills

Organization

Technology savvy

Communication

Tools

Point-of-sale systems

Job description

Wellness Coordinator – Part-Time

The Joint Chiropractic | Venice, North Port & Port Charlotte, FL

Typical Earnings: $18-$22/hour (Base Pay + Bonuses)

Love Working with People? Have a Talent for Sales? Join Our Team!

The Joint Chiropractic is looking for an outgoing, motivated, and dependable Wellness Coordinator to join our team!

This isn't your typical receptionist position. Our Wellness Coordinators are the face of our clinics, creating a welcoming experience for patients while helping them understand their options for ongoing chiropractic care.

We're looking for someone who genuinely enjoys connecting with people, is confident having sales conversations, and takes pride in delivering excellent customer service. If you're organized, comfortable multitasking, and enjoy working toward measurable goals, you could be a great fit!

What You'll Be Doing

Patient Experience & Front Desk Operations

• Greet patients warmly and create a friendly, welcoming environment
• Manage patient check-ins, intake paperwork, payments, and account updates
• Answer phones, respond to questions, and assist patients with account concerns
• Keep the clinic organized, clean, and running smoothly throughout the day

Membership Sales & Patient Retention

• Confidently explain membership and package options following the doctor's recommendations
• Help patients understand the value of consistent chiropractic care
• Ask questions, address concerns, and guide patients through purchasing decisions
• Work toward individual sales and conversion goals while maintaining a positive patient experience
• Build relationships that encourage patients to continue their care

Outreach & Follow-Up

• Make outbound calls to prospective patients and follow up with leads
• Reconnect with patients through outreach and retention campaigns
• Accurately document patient interactions and follow-up activities
• Support patient referral initiatives, community outreach, and clinic promotions

What We’re Looking For

• Friendly, outgoing, and confident: You enjoy meeting new people, starting conversations, and making others feel welcome
• Sales-minded: You're comfortable recommending services, discussing pricing, handling objections, and asking for the sale
• Self-motivated: You stay productive, take initiative, and don't need constant reminders to complete your responsibilities
• Dependable and flexible: You understand that consistent attendance and teamwork are essential to keeping our clinics running smoothly
• Organized and detail-oriented: You can manage multiple responsibilities without sacrificing accuracy or patient service
• Comfortable with technology: You can learn new computer systems, manage patient records, and accurately document interactions
• Coachable and goal-oriented: You welcome feedback, enjoy learning, and take pride in improving your performance

Previous sales experience is strongly preferred. Experience in customer service, retail, hospitality, healthcare, or other customer-facing positions is also valuable.

Chiropractic experience is not required. We provide training!

Schedule & Locations

This is a part-time position, typically 2-3 shifts per week.

Our clinics are located in Venice, North Port, and Port Charlotte, Florida. Applicants must be willing and able to work at all three locations based on scheduling needs.

Clinic Hours

• Monday-Friday: 10:00 AM-7:00 PM
• Saturday: 10:00 AM-4:00 PM

Availability for occasional Saturday shifts and flexibility to assist with schedule coverage are important.

Compensation & Benefits

Typical Total Earnings: $18-$22 per hour, including base pay and bonuses.

At The Joint Chiropractic, we reward employees who deliver exceptional patient service, achieve sales goals, and contribute to the success of our clinics.

Our compensation structure includes three components:

• Base Hourly Pay: $15.00/hour during the initial 30-day training period
• 30-Day Pay Increase: Base pay increases to $16.00/hour after 30 days for employees meeting minimum training and performance standards
• Sales Bonuses: Earn additional compensation through qualifying membership and package sales
• Performance-Based Bonuses: Additional earning opportunities for meeting established performance expectations

Our Wellness Coordinators typically earn $18-$22 per hour in total compensation when base pay and bonuses are combined. Actual earnings vary depending on individual performance and qualifying sales. Bonuses are not guaranteed.

Additional Benefits

• Paid training and ongoing professional development
• Complimentary Chiropractic Wellness Plan for employees
• Part-time scheduling, typically 2-3 shifts per week
• Opportunities to strengthen sales, communication, and customer service skills
• Supportive, team-oriented work environment

Why Join The Joint Chiropractic?

At The Joint Chiropractic, we believe in making quality chiropractic care convenient and accessible. Our Wellness Coordinators play an important role in helping patients feel welcome, understand their care options, and develop consistent wellness routines.

You’ll work alongside a team that values excellent patient service, personal accountability, teamwork, and continued improvement.

If you're a people person who enjoys sales, thrives in a busy environment, and takes pride in making a difference in someone's day, we'd love to hear from you!

Job Type: Part-time

Starting Base Pay: $15.00/hour; eligible to increase to $16.00/hour after 30 days

Typical Total Earnings: $18.00–$22.00/hour, including bonuses

Work Location: In person - Venice, North Port, and Port Charlotte, FL