Front Desk Coordinator - Phoenix - Scottsdale

Boardroom Salon for Men; Scottsdale (AZ); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Short- & Long-Term Disability

Life Insurance

401K with Match

Paid Time Off

Paid Holidays

Wellness Perks

Job summary

Boardroom Salon for Men in Scottsdale, AZ is hiring for a customer-service oriented role. The position pays starting at $15/hour plus retail and membership commissions and involves booking, client check-in/out, and upselling services.

Applicants should have at least 2 years in customer service, be 18+, and hold an active cosmetology or barber license. Benefits include health, dental, vision, disability, 401K, PTO and holidays.

Qualifications

• Minimum of 2 years of customer service experience
• Minimum age 18 to serve alcoholic beverages
• Professional appearance and demeanor
• Ability to work well in a team setting
• A positive, uplifting attitude is a must
• Attention to detail and ability to work in a fast-paced environment
• Excellent communication abilities verbally, over the phone, and in messaging
• Must be able to remain calm and professional in stressful situations

Responsibilities

• Provide outstanding customer service to ensure everyone who walks through our door feels welcomed and valued
• Book appointments and manage the salon’s calendar effectively
• Managing inbound and outbound calls with excellent phone etiquette
• Respond to customer inquiries in a timely and professional manner
• Utilize our POS system accurately to check in and out clients, collect payments, document client information, manage appointments, and manage memberships
• Assist with marketing and sales by educating clients on products, services, and promotions

Skills

Customer service

Communication

Teamwork

Attention to detail

Calm under pressure

Phone etiquette

POS system usage

Education

Active cosmetology or barber license

Tools

POS system

Job description

Now Hiring - BD - PHX - Scottsdale - Scottsdale, AZ

BD - PHX - Scottsdale - Scottsdale, AZ Starting pay: $15/hour plus retail and membership commissions Hourly role

You’ve just discovered your career happy place.

At Boardroom, our mission is to help our clients relax, look great and feel confident. We do this by hiring the most highly skilled stylists and barbers who build authentic connections with everyone who walks through our doors.
We aim to be the best place for you to build your career – step up and accept your position on our Boardroom!

Why join our team?:

At Boardroom, we believe in taking care of our team just as much as we do our clients. Here’s what you can look forward to when you join us:

- Career Growth – Advance your career with ample opportunities to grow
Starting at $15/hour plus Competitive Retail and Membership Sale Commissions
- Comprehensive Benefits – Health, Dental, Vision, Short- & Long-Term Disability, and Life Insurance after just 60 days*
- 401K with Match– Secure your future with a solid retirement plan
- Paid Time Off – Start accruing PTO on day 1, with up to 40hours per year
- Paid Holidays – Enjoy up to 7 paid holidays annually**
- Wellness Perks – Discounted gym and med-spa benefits to enhance your wellness and self-care
- Referral Bonuses – Earn $1,000 for referring a friend to join our team
- Exclusive Employee Discounts – Save on the services and products you love
- Employee Assistance Program – Support when you need it most
- Appointment-based Booking (online/app/front desk)
* Available for Full-Time employees
** Paid holidays are for Full-Time employees who are regularly scheduled to work the day the holiday lands on

Job Responsibilities:

• Provide outstanding customer service to ensure everyone who walks through our door feels welcomed and valued
• Book appointments and manage the salon’s calendar effectively
• Managing inbound and outbound calls with excellent phone etiquette
• Respond to customer inquiries in a timely and professional manner
• Utilize our POS system accurately to check in and out clients, collect payments, document client information, manage appointments, and manage memberships
• Assist with marketing and sales by educating clients on products, services, and promotions

Job Requirements:

• Minimum of 2 years of customer service experience
• Minimum 18 years of age to serve alcoholic beverages
• Professional appearance and demeanor
• Ability to work well in a team setting
• A positive, and uplifting attitude is a must
• Ability to pay attention to detail and work in a fast-paced environment
• Excellent communication abilities verbally, over the phone, and in messaging
• Must be able to remain calm and professional in stressful situations

Requirements

Active cosmetology or barber license in the state of employment, reliable transportation, and availability aligned with the location's needs.