Front Desk Coordinator (Oral Surgery)

Specialized; New York (NY); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Health & vision insurance

401(k) with matching

Paid time off

In-house dental program

Extra perks

Job summary

Leading Edge Specialized Dentistry in Midtown Manhattan is seeking a Front Desk Coordinator to deliver exceptional patient experiences. You will greet patients warmly, manage scheduling, handle billing inquiries, and maintain accurate patient records using Denticon. Flexibility to work Saturdays as future needs arise is required.

The role emphasizes concierge care, strong communication, and teamwork within a modern dental practice environment in New York City.

Qualifications

• Front desk experience in a dental setting is required.
• Duties include greeting patients, scheduling, and billing support.

Responsibilities

• Warmly greet and welcome patients with concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules inputting and confirming appointments.
• Enter new patient records and update ledgers in Denticon.
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Address billing inquiries and direct to appropriate departments.
• Assist with office duties as directed by the Practice Manager.

Skills

Front desk coordination

Patient experience

Communication skills

Organizational skills

Flexibility

Tools

Denticon

Job description

Please note: Qualified candidates must have front end dental experience. Prior Oral Surgery experience a plus but not required.

Our Front Desk Coordinators are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care.

OUR PRACTICE:

Leading Edge Oral Surgery Midtown

307 E 49th St, New York, NY 10017

HIRING SCHEDULE:

• Monday: 8:45am-5:00pm
• Tuesday: 8:45am-5:00pm
• Thursday: 8:45am-5:00pm
• Friday: 8:45am-5:00pm
• future need - Saturday: 8:00am-2:00pm

*The office is not currently open on Saturdays but will be in the near future. MUST be flexible to work Saturdays, will have a weekday off when added.

RESPONSIBILITIES:

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS). as needed
• Respond to patient billing or financial inquiries, directing them to the appropriate departments. as needed
• Assist with various office duties as directed by the Practice Manager.

QUALIFICATIONS:

• Prior oral surgery experience in a dental setting is required.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Strong interpersonal communication skills.

OUR BENEFITS:

• Generous Compensation: We invest in the best and are competitive in our salary offers.
• Flexible Health and Vision Insurance Plans : Tailored options for you and your family's well-being.
• 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan.
• Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care.
• Exclusive In-house Dental Program : Heavily discounted services for you and your immediate family.
• Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams.

* All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well.

New York Salary Range: $20/HR - $26/HR

Step into a new era with Leading Edge Specialized Dentistry

A modern practice environment designed for superior care and comfort. We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental practice. We’ve thought through every step in the patient’s experience to perfect our communication and care so that each visit is an eagerly anticipated event.

We’re a team that supports your success. Emphasizing health over sales, we cultivate a warm, supportive culture without the pressure of production quotas. Those motivated for growth in their career are encouraged and supported to reach their full potential.

We celebrate diversity. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression in terms of all conditions of employment. Our diversity is one of our greatest strengths, and as an Equal Opportunity Employer, we are proud to promote a work environment where all differences are respected.

NYC Pay Transparency:

$20 - $26 USD