Front Desk Coordinator I

Smile Doctors, LLC; Tampa (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Smile Doctors, a leader in orthodontic care, is seeking a Front Desk Coordinator I for their practice. This role entails welcoming patients, managing appointments, and ensuring smooth communication between patients and clinicians. The ideal candidate will have strong communication skills and experience in a customer-focused environment. Join a fast-growing organization that prioritizes a positive team culture and offers attractive benefits.

Benefits

Medical, dental, vision and life insurance

Short and long-term disability coverage

401(k) plan

2 weeks paid time off in your first year + paid holidays

Discounts on braces and clear aligners for family members

Qualifications

• Ability to communicate effectively verbally and in writing.
• Basic knowledge of Microsoft Office.
• Ability to build rapport with patients.

Responsibilities

• Greets and receives customers, determining nature of visit.
• Verifies insurance and schedules appointments.
• Coordinates payment arrangements.

Skills

Communication

Listening

Tools

Microsoft Office

Job description

Looking for a career that makes you smile?

We’re seeking a Front Desk Coordinator I to join our growing team at Abdoney Orthodontics.

How you’ll make us better:

Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).

• Welcomes visitors to the practice and provides information about clinic features
• Answers, screens, and routes incoming calls and takes messages as needed
• Checks-in and collects general information from patients on their first visit
• Verifies insurance information
• Notifies clinicians of patient arrival and readiness
• Makes appointments for returning patients as necessary
• Prints/reprints appointment reminders and school/work excuses
• May make changes to the patient schedule as necessary
• Coordinates payment arrangements or account resolution
• Receives, stores, and delivers shipments and mail
• Takes payments and posts to account
• Updates charts and patient information
• Drives internal marketing initiatives and fosters participation from everyone
• Travel between four office locations

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

• Ability to communicate effectively verbally and in writing
• Ability to listen and understand information verbally and in writing

Prerequisites for success:

• Basic knowledge of Microsoft Office
• Ability build rapport with patients
• Ability to establish and maintain good working relationships with patients and coworkers

The Perks:

In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why Smile Doctors - Abdoney Orthodontics?

As the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.

This is the perfect opportunity to grow with an expanding organization! Apply today!

Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.