Front Desk Coordinator I

Smile Doctors; Southern Pines (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a leading Orthodontic Support Organization as a Front Desk Coordinator I, where your role is pivotal in providing exceptional patient care. This entry-level position offers a dynamic work environment with a rotating schedule, allowing you to engage with customers and support a dedicated team. Enjoy competitive benefits, including medical and dental insurance, a 401(k) plan, and generous paid time off. Become part of a people-first culture that values your growth and contributions while helping to change the way the world smiles.

Benefits

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability coverage

Long-term disability coverage

401(k) plan

Two weeks paid time off

Paid holidays

Discounts on braces and aligners

Qualifications

• Administrative experience preferred but not required.
• Bilingual skills are a plus.

Responsibilities

• Greet and receive customers, determining the nature of their visit.
• Perform administrative duties including scheduling appointments and handling payments.

Skills

Effective verbal communication

Effective written communication

Good listening skills

Understanding abilities

Education

High School Diploma or equivalent

Job description

Join to apply for the Front Desk Coordinator I role at Smile Doctors.

Looking for a career that makes you smile? We’re seeking a Front Desk Coordinator I to join our growing team at our Southern Pines & Fayetteville locations. This position involves a rotating schedule.

How You'll Make Us Better

• Greets and receives customers, determines the nature of their visit, and notifies the appropriate team member(s).
• Performs various administrative duties including welcoming visitors, answering calls, verifying insurance, scheduling appointments, handling payments, updating patient information, and supporting internal marketing initiatives.

Your Special Skills

• Effective verbal and written communication skills.
• Good listening and understanding abilities.

Prerequisites for Success

• High School Diploma or equivalent.
• Preferably one year of administrative experience.
• Bilingual skills are a plus but not required.

The Perks

• Competitive salary and comprehensive benefits including medical, dental, vision, and life insurance.
• Short and long-term disability coverage.
• 401(k) plan.
• Two weeks paid time off in your first year plus paid holidays.
• Discounts on braces and aligners for you and your family.

Why Smile Doctors?

As the nation's leading Orthodontic Support Organization, we partner with local practices to provide top-tier patient care with a hometown touch. We prioritize a people-first culture, fostering a fun and encouraging environment. We believe in nurturing talents and building abilities to help our team members succeed in their careers and beyond. Join us in changing the way the world smiles!

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Healthcare / Dental