Front Desk Coordinator - Houston - Rice Village

Boardroom Salon; Houston (TX); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Health, dental, vision

Life insurance after 30 days

Paid time off

Paid holidays

Wellness perks

Referral bonuses

Employee discounts

Employee assistance program

Job summary

Boardroom Salon in Houston, Rice Village, is hiring a Front Desk Coordinator. Starting pay ranges from $13 to $16 per hour with monthly bonuses. This hourly role includes benefits after 30 days, paid time off, paid holidays for full-time staff, and wellness perks.

You will greet clients, book appointments, and support sales efforts. The position requires a minimum of 2 years in customer service, professional presentation, strong communication, and teamwork.

Qualifications

• Minimum of 2 years of customer service experience.
• 18+ years of age to serve alcoholic beverages.
• Professional appearance and demeanor.
• Ability to work well in a team setting.
• Positive and uplifting attitude; attention to detail in a fast-paced environment.

Responsibilities

• Provide outstanding customer service to ensure guests feel welcomed and valued.
• Book appointments and manage the salon’s calendar.
• Manage inbound and outbound calls with excellent phone etiquette.
• Respond to customer inquiries in a timely and professional manner.
• Utilize the POS system to check in/out clients, process payments, and manage memberships.
• Assist with marketing and sales by educating clients on products, services, and promotions.

Skills

Customer service

Phone etiquette

Appointment scheduling

Sales

Multitasking

Tools

POS system

Job description

Now Hiring - BD - HOU - Rice Village - Houston, TX

Front Desk Coordinator - Houston - Rice Village

BD - HOU - Rice Village - Houston, TX Starting pay: $13-$16 hr plus monthly Bonuses Hourly role

Front Desk Coordinator - [Houston - Rice Village

You’ve just discovered your career happy place.

At Boardroom, our mission is to help our clients relax, look great and feel confident. We do this by hiring the most highly skilled stylists and barbers who build authentic connections with everyone who walks through our doors.
We aim to be the best place for you to build your career – step up and accept your position on our Boardroom!

Why join our team?:

At Boardroom, we believe in taking care of our team just as much as we do our clients. Here’s what you can look forward to when you join us:

• Career Growth – Advance your career with ample opportunities to grow

Starting at $13-$16/hour plus Monthly Bonus

• - Comprehensive Benefits – Health, Dental, Vision, &Company provided life insurance after just 30 days*
• - Paid Time Off – Based on tenure after year 1
• - Paid Holidays – Enjoy up to 7 paid holidays annually**
• - Wellness Perks – Discounted gym and med-spa benefits to enhance your wellness and self-care
• - Referral Bonuses – Earn $500 for referring a friend to join our team
• - Exclusive Employee Discounts – Save on the services and products you love
• - Employee Assistance Program – Support when you need it most
• - Appointment-based Booking (online/app/front desk)
• * Available for Full-Time employees
• ** Paid holidays are for Full-Time employees who are regularly scheduled to work the day the holiday lands on

Job Responsibilities:

• Provide outstanding customer service to ensure everyone who walks through our door feels welcomed and valued
• Book appointments and manage the salon’s calendar effectively
• Managing inbound and outbound calls with excellent phone etiquette
• Respond to customer inquiries in a timely and professional manner
• Utilize our POS system accurately to check in and out clients, collect payments, document client information, manage appointments, and manage memberships
• Assist with marketing and sales by educating clients on products, services, and promotions

Job Requirements:

• Minimum of 2 years of customer service experience
• Minimum 18 years of age to serve alcoholic beverages
• Professional appearance and demeanor
• Ability to work well in a team setting
• A positive, and uplifting attitude is a must
• Ability to pay attention to detail and work in a fast-paced environment
• Excellent communication abilities verbally, over the phone, and in messaging
• Must be able to remain calm and professional in stressful situations