Front Desk Coordinator - Houston - Galleria/Uptown Park

Boardroom Salon; Houston (TX); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Career Growth

Comprehensive Benefits

Paid Time Off

Paid Holidays

Wellness Perks

Referral Bonuses

Exclusive Employee Discounts

Employee Assistance Program

Appointment-based Booking

Job summary

Boardroom Salon in Houston, TX is seeking a Front Desk Coordinator to greet guests and coordinate appointments at the Galleria/Uptown Park location.

The hourly role offers starting pay of $13-$16 per hour plus monthly bonuses, and requires outstanding customer service and professional communication to support smooth front-desk operations.

Qualifications

• Minimum of 2 years of customer service experience.
• Must be at least 18 years old to serve alcoholic beverages.
• Professional appearance and demeanor.
• Ability to work well in a team setting.
• A positive, and uplifting attitude is a must.
• Ability to pay attention to detail and work in a fast-paced environment.
• Excellent communication abilities verbally, over the phone, and in messaging.
• Must be able to remain calm and professional in stressful situations.

Responsibilities

• Provide outstanding customer service to ensure everyone who walks through our door feels welcomed and valued.
• Book appointments and manage the salon’s calendar effectively.
• Managing inbound and outbound calls with excellent phone etiquette.
• Respond to customer inquiries in a timely and professional manner.
• Utilize our POS system accurately to check in and out clients, collect payments, document client information, manage appointments, and manage memberships.
• Assist with marketing and sales by educating clients on products, services, and promotions.

Skills

Customer service

Teamwork

Communication

Job description

Now Hiring - BD - HOU - Galleria - Houston, TX

Front Desk Coordinator - Houston - Galleria/Uptown Park

BD - HOU - Galleria - Houston, TX Starting pay: $13-$16 hour plus monthly bonuses Hourly role

Front Desk Coordinator - Houston, Galleria/Uptwon Park

You’ve just discovered your career happy place.

At Boardroom, our mission is to help our clients relax, look great and feel confident. We do this by hiring the most highly skilled stylists and barbers who build authentic connections with everyone who walks through our doors.
We aim to be the best place for you to build your career – step up and accept your position on our Boardroom!

Why join our team?:

At Boardroom, we believe in taking care of our team just as much as we do our clients. Here’s what you can look forward to when you join us:

• - Career Growth – Advance your career with ample opportunities to grow
• Starting pay: [$13-$16 hour plus monthly bonuses
• - Comprehensive Benefits – Health, Dental, Vision, &Company provided life insurance after just 30 days*
• - Paid Time Off – Based on tenure after year 1
• - Paid Holidays – Enjoy up to 7 paid holidays annually**
• - Wellness Perks – Discounted gym and med-spa benefits to enhance your wellness and self-care
• - Referral Bonuses – Earn $500 for referring a friend to join our team
• - Exclusive Employee Discounts – Save on the services and products you love
• - Employee Assistance Program – Support when you need it most
• - Appointment-based Booking (online/app/front desk)
• * Available for Full-Time employees
• ** Paid holidays are for Full-Time employees who are regularly scheduled to work the day the holiday lands on

Job Responsibilities:

• Provide outstanding customer service to ensure everyone who walks through our door feels welcomed and valued
• Book appointments and manage the salon’s calendar effectively
• Managing inbound and outbound calls with excellent phone etiquette
• Respond to customer inquiries in a timely and professional manner
• Utilize our POS system accurately to check in and out clients, collect payments, document client information, manage appointments, and manage memberships
• Assist with marketing and sales by educating clients on products, services, and promotions

Job Requirements:

• Minimum of 2 years of customer service experience
• Minimum 18 years of age to serve alcoholic beverages
• Professional appearance and demeanor
• Ability to work well in a team setting
• A positive, and uplifting attitude is a must
• Ability to pay attention to detail and work in a fast-paced environment
• Excellent communication abilities verbally, over the phone, and in messaging
• Must be able to remain calm and professional in stressful situations