Front Desk Coordinator- Full Time

RestorixHealth ®; Concord (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player in wound care is seeking a Front Desk Medical Coordinator to enhance patient experiences. This role is pivotal in scheduling appointments, verifying insurance, and ensuring a smooth operational flow within a state-of-the-art facility. Ideal candidates are tech-savvy, self-motivated, and possess exceptional customer service skills. Join a team dedicated to improving patient lives and enjoy generous paid time off, ongoing educational opportunities, and competitive compensation. If you are passionate about making a difference in healthcare, this opportunity is for you!

Benefits

Generous Paid Time Off

Internal Ongoing Educational Opportunities

Competitive Compensation

Qualifications

• Experience in a front desk role in a medical practice is preferred.
• Ability to maintain confidentiality, per HIPAA regulations.

Responsibilities

• Schedule HBO Therapy or wound care visits using hospital systems.
• Verify insurance benefits and obtain preauthorization for procedures.
• Perform daily patient schedule charge entry reconciliations.

Skills

Customer Service Skills

Medical Coding

Insurance Verification

Charge Entry

HIPAA Compliance

Education

High School Diploma or Equivalent

Tools

Hospital Software/Systems

EMR System

Job description

Full Time Front Desk Medical Coordinator

At RestorixHealth, our mission is simple…to restore health and improve the quality of life!

We are seeking a customer service driven Front Desk Medical Coordinator for our state of the art wound care facilities. Responsible for scheduling patients, precertification, insurance verification, charge entry and daily reconciliations, this position will wear many hats. Individuals who have found success in this role have had previous experience in medical coding, billing and/or pre-certification. The ideal candidate is tech savvy, self-motivated and works well independently and as part of a team. Ongoing training will provide you the tools to be successful in your role.

Every position at RestorixHealth contributes to enhancing the lives of the patients we serve. You too, can be an integral part of our team, APPLY TODAY!

What We Offer:

• Generous paid time off
• Internal ongoing educational opportunities
• Competitive compensation

What You’ll Do:

• Schedule HBO Therapy or wound care visits, utilizing hospital software/systems as well as RXH’s EMR system
• Book appointments appropriately based on time, staffing, equipment, and supplies
• Confirm all registration information with the patient and/or responsible party
• Verify specific insurance benefits and obtain preauthorization for wound care procedures
• Provide patient visit charge information to wound center personnel and ensure it is entered directly into hospital charge entry systems in accordance with hospital policies and acceptable standards
• Perform daily patient schedule charge entry reconciliations and account for all outstanding superbills
• Ensure patient satisfaction and provide professional patient and staff support

Qualifications:

• Proof of COVID-19 vaccination by date of hire is required.
• High school diploma or equivalent
• Experience in a front desk role in a hospital outpatient or medical practice setting preferred
• Exceptional customer service skills, able to promote a positive environment.
• Ability to maintain confidentiality, per HIPAA regulations

At RestorixHealth, we grow talent. When you join our team, you have the opportunity to develop your career based on your strengths and potential, including the possibility to move functionally, geographically, laterally, and vertically. This is a career destination for engaged, caring, passionate, and talented people who want to make a difference. We are the leader in the development and management of comprehensive wound healing and Amputation Prevention Center facilities.

RestorixHealth is an Equal Employment Opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.