Front Desk Coordinator - Fort Collins, CO

The Joint Chiropractic; Fort Collins (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading chiropractic organization as a Wellness Coordinator, where you can turn your passion for health and wellness into a rewarding career. In this role, you will engage with patients, manage sales, and uphold our commitment to exceptional customer service. We are looking for motivated individuals who thrive in a fast-paced environment and are driven to help others while advancing their careers.

Qualifications

• Minimum 2 years of sales experience.
• Minimum 2 years customer service experience.
• Willing to work at multiple locations.

Responsibilities

• Providing excellent services to members and patients.
• Greeting patients and managing patient flow.
• Achieving sales goals for memberships.

Skills

Customer Service

Sales

Communication

Multitasking

Education

High School Diploma or GED

Tools

Point of Sale Software

Job description

Are you looking for a company where you can grow your career and advance?

Are you goal-oriented, self-motivated, and proactive by nature?

Do you have a passion for health and wellness and love sales?

If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic, we provide world-class service to every one of our patients, and we would like you to join our caring team. Let us turn that passion for health and wellness and love of helping people into a rewarding career. We have continued to advance the quality and availability of chiropractic care in the wellness industry.

Pay Range: $15-$17/hr Depending on Experience. Must be willing to work at multiple locations.

What we are looking for in YOU and YOUR skillset!

• Driven to climb the company ladder!
• Possess a winning attitude!
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous sales experience.
• Participate in marketing/sales opportunities to help attract new patients into our clinics.
• Be able to prioritize and perform multiple tasks.
• Educate patients on wellness offerings and services.
• Share personal chiropractic experience and stories.
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.
• Minimum of 2 years sales experience.
• Minimum 2 years customer service experience.

Essential Responsibilities

• Providing excellent services to members and patients.
• The wellness coordinator's primary responsibility is to gain memberships to meet sales goals.
• Greeting members and patients upon arrival. Checking members and patients in to see the chiropractor.
• Answering phone calls.
• Re-engaging inactive members.
• Staying updated on membership options, packages, and promotions.
• Recognizing and supporting team goals and creating positive relationships with team members.
• Maintaining the cleanliness of the clinic and organization of workspace.
• Confidently presenting and selling memberships and visit packages.
• Keeping management informed of member concerns and following policies, procedures, and directions.
• Willingness to learn and grow.
• Accepting constructive criticism positively and using it as a learning tool.
• Office management or marketing experience is a plus.
• Able to stand and/or sit for long periods.
• Able to lift up to 50 pounds.
• Upholding The Joint Chiropractic's core values of trust, integrity, excellence, respect, and accountability.

About The Joint Chiropractic

The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation’s largest operator, manager, and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. It has been ranked number one on Forbes’ 2022 America's Best Small Companies list, number three on Fortune’s 100 Fastest-Growing Companies list, and is consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur’s “Franchise 500” lists. For more information, visit www.thejoint.com.

Business Structure

The Joint Corp. is a franchisor and operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia, and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own employment terms, including wages and benefits, which can vary between franchisees.