Front Desk Coordinator Encinitas, California

Revive Med Spa; Encinitas (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Front Desk Coordinator to join their dynamic team. This role offers a unique opportunity to work in a vibrant Med Spa environment, where you can enhance your career through ongoing training and development. You'll be at the forefront of client interactions, ensuring a smooth experience from check-in to appointment completion. With a focus on teamwork and collaboration, you will thrive in a supportive atmosphere that values your contributions. If you are passionate about aesthetics and enjoy a fast-paced, fun work culture, this position is perfect for you!

Benefits

Paid Time Off

401K Match

Employee Discounts

Flexible Schedule

Ongoing Training

Team Building Events

Qualifications

• Experience in front desk roles, preferably in aesthetic medicine.
• Strong communication and interpersonal skills for client interactions.

Responsibilities

• Manage front desk operations and maintain a welcoming environment.
• Assist with scheduling and client communications effectively.

Skills

Interpersonal Skills

Time Management

Communication Skills

Adaptability

Problem-Solving

Organization

Empathy

Education

2-3 years of front desk experience

1-2 years in aesthetic medicine

Tools

Zenoti

Microsoft Office

Filemaker

Job description

$50 off BOTOX/Filler | $100 off Morpheus8 or Laser when you mention code RADIATE*

Take your career to the next level with Revive! View our job listings and click on the job titles to apply.

About Us

The #1 Med Spa in San Diego

Revive has continuously set itself apart through cutting-edge aesthetic technologies. With over 15 years in the industry, we attract the most talented providers and offer industry-leading training to support and grow their careers at Revive!

We take pride in fostering growth and development. At Revive, you'll benefit from ongoing, hands-on training with the leading trainers and educators in aesthetics.

Revive offers a comprehensive, industry-leading benefits package for eligible employees.

PTO

We value work-life balance and provide paid time off.

We value your expertise, respect your work, and provide opportunities for you to grow your business and thrive.

We offer competitive wages with monthly bonus opportunities! The sky is the limit!

Team-Oriented Environment

You are not working in a silo. We foster a team-oriented atmosphere where collaboration and the sharing of ideas are highly encouraged!

Provider Field Trips

Our providers enjoy team building and educational offsite experiences, which have included cadaver anatomy dissections, celebrity trainers, and more!

We Have Fun

At Revive, we prioritize having fun together so showing up is something you can look forward to.

360-Degree Support

We provide 360-degree support for your business from marketing and sales to payroll and administrative support.

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401K Match

Revive is proud to offer a 401(k) plan with a company match.

PTO

Work-life balance is key. Revive offers Paid Time Off and a Floating Holiday to celebrate your Revive Anniversary!

Revive offers competitive Medical, Dental, and Vision benefit plans.

Employee Discounts

Revive employees enjoy exclusive discounts on products and services.

Education Assistance

Revive is committed to supporting your continuing education and career growth.

Flexible Schedule

Choose your schedule to make it work with your unique life.

Offered to our providers, we host injection nights sponsored by our brand partners.

Experiences

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“Providers love working at Revive because with our scale and reach, we’re able to pull together the best training resources leveraging both our internal team and also well-recognized experts in the field.”

Co-Founder and Medical Director

“Revive is very progressive with their training program. I think it’s one of the main things that draws professionals in our industry to Revive. We’re definitely growing, we’re definitely hiring, and we are a great home for aesthetic artists.”

Kayla Hillygus, MSN, FNP-BC

"Revive is a home for aesthetic artists. If you want to build a career and become a Michaelangelo, Revive is that place.”

Clinical Lead, AMI Trainer

Team Highlights

Dr. Vishal Verma, MDCo-Founder and Medical Director

Dr. Vishal Verma, MD founded Revive in 2006 with the goal of making beauty attainable and supporting clients to look and feel their best. The Revive team has been built around professionals that have a true passion for aesthetics and a desire to continually learn. Working at Revive is more than just a job. Come build your career at Revive with us!

Thank you for taking the time to explore a career with Revive Med Spa. The Med Spa industry is fun, dynamic, growing, and an amazing industry to develop a career. As the leading Med Spa in San Diego with significant expansion plans, now is the perfect time to join our team!

Across our ten locations, Revive’s team of nurses and physician assistants provide a wide range of non-surgical aesthetic procedures, including botox, filler and skin lasers.

We take pride in creating a positive work environment developed over 16 years where management and the corporate team work to support our patients and providers. Our culture is defined by: truth, transparency, open communication and teamwork.

Job Title: Front Desk Coordinator

Department: Store Administration

Salary: $17-$19 per hour, depending on experience level

Responsibilities:

• Maintain front area setup and appearance
• Check clients in and out for their appointments
• Describe products and explain their benefits and uses to potential customers
• Communicate with customers in person, by phone and by email to understand their needs
• Maintain a working knowledge of the company's various products and services
• Establish and nurture relationships with clients visiting the store
• Monitor messaging systems for client communications
• Complete administrative tasks, such as processing and recording sales, as needed
• Monitoring and accounting of product rebates and monthly promotions (2 hours/day): updating medical providers regarding specials and rebates available to clients. With the General Manager, interfaces with product representatives as needed, to coordinate specials and manage rebates. Correcting errors associated with codes and expired rebates.
• Med Spa Schedule: Working with the Clinical Administrator to optimize productivity by tracking in Excel: providers hours (productive/non-productive/training), identifying scheduling needs (high demand/low demand), vacation requests, appointment times and other data as requested. Assist management in onboarding for Medical provider by providing and planning scheduling needs, room occupancy, and service training.
• Med Spa Education and Event Schedule: With the Clinical Administrator, updates schedules and training calendar. Disseminates information to medical providers regarding training dates, times, locations. Manages logistics of training day: models (if needed), food, attendance, confirmations, etc. Assist and support Revive Retail or Special Events as needed. Assist management in onboarding for Medical provider by providing and planning scheduling needs, room occupancy, and service training.
• Retention Analysis for medical providers: Working with the Clinical Administrator to assess and compile data on client visits (using FileMaker) for each medical provider, to determine retention on a quarterly, semi-annual, or annual basis.
• Participates in management and provider meetings to take meeting minutes and provide updates regarding: inventory/rebate/schedule.
• Ticket Auditing (3 hours/day)
• Other duties and responsibilities as determined by upper management

Skills:

• Interpersonal skills and comfort with meeting new people on a daily basis
• Willingness to adapt
• Good at taking constructive criticism
• Quick thinking to provide creative solutions that address customers' needs and concerns
• Time management and prioritization skills to manage multiple appointments happening throughout the day
• Excellent written, verbal and listening communication
• Provide accurate, effective, and safe patient care
• Good organization and time management
• Possesses a spirit of teamwork
• Exercises empathy and compassion
• Able to work under pressure

Organizational Relationships:

• Reports to Store Manager

Job Requirements:

• Must be able to lift 25 lbs
• Please note that our business is subject to the CA Department of Health mandate for healthcare workers to be vaccinated, so vaccination is mandatory for all staff.

Experience, education, and training:

• One to two years of experience in a relevant area of aesthetic medicine
• 2-3 years of front desk experience
• Previous medical spa experience a plus
• Familiarity with relevant software, including Zenoti, Microsoft Office and Filemaker

Revive Med Spa is an EEO /Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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