Front Desk Coordinator - DFW - Alliance Town Center

Boardroom Styling Lounge; Fort Worth (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in upscale men's styling is seeking a Front Desk Coordinator to join their vibrant team in Fort Worth. This role is not just about managing appointments; it's about creating a welcoming atmosphere where clients feel valued and cared for. As a part of this dynamic team, you'll enjoy competitive compensation, comprehensive benefits, and opportunities for career growth. With a focus on community and support, you'll find a place where your individuality shines. Join a company that values both its clients and its team members, and make a real impact in the lives of those who walk through the doors.

Benefits

401K with Match

Paid Time Off

Comprehensive Benefits

Employee Assistance Program

Referral Bonuses

Exclusive Employee Discounts

Wellness Perks

Paid Holidays

Qualifications

• 2+ years of customer service experience required.
• Must be at least 18 years old to serve alcoholic beverages.

Responsibilities

• Provide outstanding customer service to ensure a welcoming atmosphere.
• Book appointments and manage the salon’s calendar effectively.
• Utilize the POS system to manage client information and payments.

Skills

Customer Service

Communication Skills

Teamwork

Attention to Detail

Problem Solving

Education

High School Diploma

Tools

POS System

Job description

Industry-leading compensation, full benefits and a team where you can be you.
Not just a job, but a creative lifestyle.

As the leader in upscale men’s styling, we offer highly competitive compensation packages with industry-leading hourly wages and full benefits. Premium services = premium clients = premium gratuities. Not to mention a monthly bonus program, product and membership commissions, paid time off, partnership eligibility, and more.

GROWTH & DEVELOPMENT

With the power of national brand support and marketing behind you, we’re dedicated to bringing in the clientele that can grow your client list, and develop your skills with the opportunity for upward mobility.

TEAM DYNAMIC

We’ve created a team environment of community and support that lets your creative individuality shine. It’s every one of our unique skillsets woven together that elevates Boardroom from a salon to a true styling lounge. Oh, and we have a hell of a lot of fun doing it.

We provide an experience within a relaxing atmosphere, where confidence is the shared outcome. We believe we can make real connections and positively impact the lives of anyone that walks through our doors, including yours. Boardroom stylists enjoy real opportunities to impact their earning potential beyond our industry-leading hourly wages.

• Commission on Product Sales
• Commission on Membership Sales
• Paid Time Off
• Full Benefits
• Generous Gratuities

STYLIST SPOTLIGHT

KITTY | WASHINGTON HEIGHTS | TEAM MEMBER SINCE 2023

Meet Kitty, one of our pro Boardroom stylists! Her clients and teammates know her for her warm, friendly personality and immense talent behind the chair. She fosters a bright atmosphere where teamwork thrives. We are proud to have her as a brand ambassador at our Washington Heights location, where she consistently impresses us with her incredible work. Here's to you, Kitty!

With over 45 locations across 8 states, you can find the perfect opportunity for you and your career journey here. We can’t wait to meet you.

Position: Front Desk Coordinator - DFW - Alliance Town Center

Location: Fort Worth - Alliance Town Center, TX

Job Id: 2549

# of Openings: 1

Front Desk Coordinator - Alliance Town Center

You’ve just discovered your career happy place.

At Boardroom Styling Lounge, our mission is to help our clients relax, look great and feel confident. We do this by hiring the most highly skilled stylists and barbers who build authentic connections with everyone who walks through our doors.

We aim to be the best place for you to build your career – step up and accept your position on our Boardroom!

Why join our team?:

At Boardroom Styling Lounge, we believe in taking care of our team just as much as we do our clients. Here’s what you can look forward to when you join us:

• Career Growth – Advance your career with ample opportunities to grow
• Earn More – Competitive Retail and Membership Sale Commissions
• Comprehensive Benefits – Health, Dental, Vision, Short- & Long-Term Disability, and Life Insurance after just 60 days*
• 401K with Match– Secure your future with a solid retirement plan
• Paid Time Off – Start accruing PTO on day 1, with up to 40 hours per year
• Paid Holidays – Enjoy up to 7 paid holidays annually**
• Wellness Perks – Discounted gym and med-spa benefits to enhance your wellness and self-care
• Referral Bonuses – Earn $1,000 for referring a friend to join our team
• Exclusive Employee Discounts – Save on the services and products you love
• Employee Assistance Program – Support when you need it most

* Available for Full-Time employees

** Paid holidays are for Full-Time employees who are regularly scheduled to work the day the holiday lands on

Job Responsibilities:

• Provide outstanding customer service to ensure everyone who walks through our door feels welcomed and valued
• Book appointments and manage the salon’s calendar effectively
• Managing inbound and outbound calls with excellent phone etiquette
• Respond to customer inquiries in a timely and professional manner
• Utilize our POS system accurately to check in and out clients, collect payments, document client information, manage appointments, and manage memberships
• Assist with marketing and sales by educating clients on products, services, and promotions

Job Requirements:

• Minimum of 2 years of customer service experience
• Minimum 18 years of age to serve alcoholic beverages
• Professional appearance and demeanor
• Ability to work well in a team setting
• A positive, and uplifting attitude is a must
• Ability to pay attention to detail and work in a fast-paced environment
• Excellent communication abilities verbally, over the phone, and in messaging
• Must be able to remain calm and professional in stressful situations