Front Desk Coordinator - Culver City, CA

The Joint Chiropractic; Culver City (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the wellness industry is seeking a Front Desk Coordinator in Culver City, CA, to provide excellent customer service and assist in sales. Candidates should be goal-oriented, possess strong communication skills, and have at least one year of sales experience. Join their fast-paced team and help promote health and wellness while developing your career.

Benefits

Lunch Breaks

PTO

Bonus Potential

Qualifications

• At least one year of previous sales experience.
• Strong phone and computer skills required.
• Ability to prioritize and perform multiple tasks.

Responsibilities

• Manage patient flow through the clinic and check in appointments.
• Educate patients on wellness offerings and sell memberships.
• Participate in marketing/sales opportunities.

Skills

Sales

Customer Service

Communication

Organization

Education

High School Diploma or equivalent (GED)

Tools

Point of Sale Software

Job description

Front Desk Coordinator - Culver City, CA

Are you looking for a company where you can grow your career and advance?

Are you goal-oriented, self-motivated, and proactive by nature?

Do you have a passion for health and wellness and love sales?

If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic, we provide world-class service to our patients, and we invite you to join our caring team. Let us turn your passion for health and wellness and love of helping people into a rewarding career. We have continued to improve the quality and accessibility of chiropractic care in the wellness industry.

Shift: Tuesday, Wednesday, Friday, and Saturday
Additional Benefits: Lunch Breaks, PTO, Bonus Potential
Pay Range: $18/hr + Commission

What we are looking for in YOU and YOUR skill set:

• Driven to climb the company ladder
• Possess a winning attitude
• Have a high school diploma or equivalent (GED)
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate
• Strong phone and computer skills
• At least one year of previous sales experience
• Participate in marketing/sales opportunities to attract new patients
• Ability to prioritize and perform multiple tasks
• Educate patients on wellness offerings and services
• Share personal chiropractic experience and stories
• Work cohesively with others in a fun, fast-paced environment
• Strong customer service orientation and effective communication skills
• Manage the flow of patients through the clinic in an organized manner
• Provide excellent services to members and patients
• The primary responsibility is to gain memberships to meet sales goals
• Greet members and patients, check them in for their appointments
• Stay updated on membership options, packages, and promotions
• Support team goals and maintain positive relationships with team members
• Maintain cleanliness and organization of the clinic
• Confidently present and sell memberships and visit packages
• Keep management informed of member concerns and follow policies and procedures
• Willing to learn and grow
• Accept constructive criticism positively and use it for improvement
• Office coordination or marketing experience is a plus (Note: This is not management and does not supervise others)
• Able to stand and/or sit for long periods and lift up to 50 pounds

Uphold The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY.

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your sole employer. Franchisees are independent business owners who set their own employment terms, including wages and benefits, which may vary.

As a sales associate, please answer the following questions:

• What is the one thing you are best at in sales?
• What are your compensation expectations?
• Describe your experience in membership/enrollment sales.
• Share specific sales performance details from the past year.
• What is your greatest strength, and how has it helped you in previous roles?
• Why do you believe you are a good fit for this position?

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