Front Desk Coordinator - Brooklyn, NY

The Joint Chiropractic; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading organization in chiropractic care is looking to hire driven individuals with a passion for health and wellness. The role involves providing excellent customer service, achieving sales goals, and working in a dynamic team environment. If you're proactive and enjoy helping people, this is your chance to join a world-class team.

Benefits

Paid Time Off (PTO)

Bonuses offered

Qualifications

• Previous sales experience (at least 1 year) required.
• Strong communication skills necessary.
• Detail-oriented with good organizational skills.

Responsibilities

• Provide excellent customer service to members and patients.
• Assist with sales and membership goals.
• Manage patient flow and maintain clinic organization.

Skills

Sales experience

Customer service orientation

Strong phone and computer skills

Positive attitude

Organizational skills

Education

High school diploma or equivalent (GED)

Job description

Are you looking for a company where you can grow your career and advance?

Are you goal-oriented, self-motivated, and proactive by nature?

Do you have a passion for health and wellness and love sales?

If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic, we provide world-class service to our patients, and we invite you to join our caring team. Let us turn your passion for health and wellness and helping people into a rewarding career. We continue to expand the quality and availability of chiropractic care in the wellness industry.

Clinic opening June 1st, looking to hire before 5/15.

PTO & bonuses offered.

Pay range: $18-$20 depending on experience.

What we are looking for in YOU and YOUR skillset!

• Driven to climb the company ladder!
• Possess a winning attitude!
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous sales experience.
• Participate in marketing/sales opportunities to attract new patients.
• Be able to prioritize and perform multiple tasks.
• Educate patients on wellness offerings and services.
• Share personal chiropractic experiences and stories.
• Work cohesively with others in a fun, fast-paced environment.
• Have a strong customer service orientation and communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.

Essential Responsibilities

• Provide excellent services to members and patients.
• Gain memberships to meet sales goals.
• Greet members and patients upon arrival and check them in for their appointments.
• Answer phone calls.
• Re-engage inactive members.
• Stay updated on membership options, packages, and promotions.
• Support team goals and foster positive relationships.
• Maintain cleanliness and organization of the clinic.
• Confidently present and sell memberships and visit packages.
• Keep management informed of member concerns and follow policies and procedures.
• Willingness to learn and grow.
• Accept constructive criticism positively.
• Office management or marketing experience is a plus.
• Able to stand and/or sit for long periods and lift up to 50 pounds.
• Uphold The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY.

About The Joint Chiropractic

The Joint Corp. revolutionized access to chiropractic care with its retail healthcare model in 2010. Today, it is the largest operator, manager, and franchisor of chiropractic clinics in the U.S., making quality care convenient and affordable. With over 700 locations and nearly 11 million patient visits annually, it is a leader in the industry. For more information, visit www.thejoint.com.

Business Structure

The Joint Corp. franchises and operates clinics in select states. In Arkansas, California, Colorado, D.C., Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia, and Wyoming, The Joint provides management services to affiliated chiropractic practices. You are applying to work with a franchisee of The Joint Corp., who will be your sole employer. Franchisees are independent business owners who set their own employment terms, including wages and benefits, which may vary.