Front Desk Coordinator

The Joint Chiropractic; Rancho Cucamonga (CA); On-site; USD 20,664 - 28,929; Part time

Job summary

The Joint Chiropractic in Rancho Cucamonga, CA is seeking a Front Desk Coordinator for a part-time role. You will greet patients, manage check-ins, and support sales through membership conversions, while maintaining accurate records and handling inquiries.

Ideal candidates have a high school diploma, customer service and sales experience, and strong multitasking abilities. This position offers a supportive team environment and the chance to contribute to clinic growth.

Qualifications

• High school diploma or equivalent
• Minimum one year of customer service and sales experience preferred
• Strong phone, computer, and multitasking skills
• Energetic, motivated, and confident in a goal-driven environment
• Positive attitude with a team-oriented mindset
• Must be able to stand/sit for long periods and lift up to 50 pounds
• Office management or marketing experience is a plus

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression
• Manage the flow of patients through the clinic in a timely, organized manner
• Present and sell wellness plans and membership packages confidently and accurately
• Support the clinic’s sales goals by converting new and returning patients into members
• Answer phone calls and assist with appointment scheduling and patient inquiries
• Re‑engage inactive members and maintain up-to-date patient records using POS software
• Assist with clinic marketing efforts and community outreach
• Maintain a clean, organized front desk and clinic environment
• Collaborate with team members and chiropractors to ensure a positive patient experience

Skills

Customer service

Sales

Phone skills

Multitasking

Teamwork

Physical stamina

Marketing

Office management

Education

High School diploma or equivalent

Tools

POS software

Job description

Front Desk Coordinator – Part Time

Location: Rancho Cucamonga, CA

Position Summary

We are seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you are passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.

Key Responsibilities

• Greet and check in patients, providing a friendly and professional first impression
• Manage the flow of patients through the clinic in a timely, organized manner
• Present and sell wellness plans and membership packages confidently and accurately
• Support the clinic’s sales goals by converting new and returning patients into members
• Answer phone calls and assist with appointment scheduling and patient inquiries
• Re‑engage inactive members and maintain up-to-date patient records using POS software
• Assist with clinic marketing efforts and community outreach
• Maintain a clean, organized front desk and clinic environment
• Collaborate with team members and chiropractors to ensure a positive patient experience

Qualifications

• High school diploma or equivalent required
• Minimum one year of customer service and sales experience preferred
• Strong phone, computer, and multitasking skills
• Energetic, motivated, and confident in a goal-driven environment
• Positive attitude with a team-oriented mindset
• Must be able to stand/sit for long periods and lift up to 50 pounds
• Office management or marketing experience is a plus

Schedule

This part-time role requires availability throughout the week and weekend.

Compensation and Benefits

• $18.00 per hour, depending on experience
• Opportunities for future growth and development