Front Desk Coordinator

U.S. Oral Surgery Management; Grand Blanc, Lapeer (MI, MI); On-site; USD 26,000 - 28,000; Full time

Job summary

Premier Oral Surgery & Implants in Grand Blanc, MI is seeking a dynamic Front Desk Office Coordinator to join our patient-centered oral surgery practice. This full-time role focuses on delivering exceptional patient care while ensuring smooth office operations and efficient scheduling.

You will handle phone inquiries, schedule appointments, post payments, and support treatment plan conversions. Strong communication, multitasking, and adaptability are essential in our fast-paced environment where

Qualifications

• Completion of high school or equivalent is required.
• Previous oral surgery, dental, or medical experience is preferred.
• Proven administrative experience with growth or improvement in prior roles.
• Strong multitasking ability in a fast-paced environment.
• Superior communication skills, both verbal and written.

Responsibilities

• Answer the phone, assist patients in scheduling appointments, and create patient accounts.
• Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
• Assist with scheduling surgeries and ensure necessary preparations are made.
• Work closely with team to handle administrative tasks seamlessly.

Skills

Patient-centric attitude

Positive impact

Multitasking

Customer service

Communication skills

Adaptability

Education

High school diploma or equivalent

Job description

Job Details: Location: Grand Blanc, MI 48439; Position Type: Full-Time; Salary Range: $19.50 - $20.50 hourly.

Employer: Premier Oral Surgery & Implants, 5090 East Hill Road, Grand Blanc, MI 48439.

POSITION PURPOSE

We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high‑performing team members looking to make a meaningful impact on patient experiences and practice efficiency.

PRINCIPAL RESPONSIBILITIES AND DUTIES

• Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
• Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
• Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.
• Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
• Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

MINIMUM QUALIFICATIONS

• Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Educational Background: Completion of high school or equivalent is required.
• Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
• Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
• Multitasking Ability: Demonstrated ability to multitask and be a self‑starter in a fast‑paced environment.
• Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
• Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

WORK ENVIRONMENT AND ACCOMMODATIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.