Front Desk Coordinator

US Oral Surgery Management; Columbus (OH); On-site; USD 32,000 - 45,000; Full time

Job summary

Ellis & Evans Oral Surgery in Columbus, OH is seeking a Front Desk Office Coordinator to welcome patients, manage scheduling, and handle essential front-desk administrative tasks in a fast-paced practice. You will answer phones, assist with appointments, post payments, prepare charts, and coordinate with the clinical team to ensure smooth daily operations and a consistently positive patient experience.

The role requires a practical, detail-oriented individual with strong communication skills and

Qualifications

• Completion of high school or equivalent is required.
• Experience in medical or dental office is preferred.
• Excellent communication and multitasking abilities are essential.
• Patient-centric attitude and professional demeanor are required.
• Ability to adapt and collaborate with team in a dynamic setting.

Responsibilities

• Answer phones and assist patients with scheduling appointments.
• Check patients in, post payments, and prepare treatment charts and documents.
• Coordinate with clinicians to ensure smooth daily operations.
• Prepare correspondence and follow-up communications as needed.
• Contribute to a positive patient experience and office efficiency.

Skills

Patient-centric attitude

Multitasking

Communication skills

Teamwork

Adaptability

Customer service

Education

High school diploma

Job description

DescriptionThe following position is for employment with:

DescriptionThe following position is for employment with: Ellis & Evans Oral Surgery 760 Communications Parkway Suite 100, Columbus, Ohio 43214

POSITION PURPOSE

We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a remarkable opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.

Principal Responsibilities And Duties

• Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
• Administrative Support: Check patients in, post payments, convert treatment plans with accuracy and efficiency, and generate correspondence.
• Appointment Coordination: Assist with scheduling, preparing charts, calculating financial responsibilities, and monitoring and adjusting the schedule to ensure smooth operations.
• Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
• Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

Minimum Qualifications

• Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Educational Background: Completion of high school or equivalent is required.
• Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
• Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
• Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
• Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

About Us Oral Surgery Management

By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.

Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.

Passion for Patient Care

Outstanding Results

Winning Attitude

Embracing Continuous Improvement

Respect for Self and Others

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.