Front Desk Coordinator

Dentalalternatives; Columbus (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

An innovative practice is seeking a Front Desk Coordinator to enhance patient care and streamline operations. This role is vital in ensuring that every patient feels valued and well-informed during their visits. You will be responsible for managing appointments, verifying insurance, and providing essential information to patients. Join a team that prioritizes empathy and individual patient experiences, while enjoying a supportive environment that fosters professional growth. If you are passionate about improving dental experiences and are ready to make a difference, this opportunity is for you!

Benefits

Competitive Paid Time Off

401k Benefits

Career Growth Opportunities

Continuing Education

Supportive Work Atmosphere

Qualifications

• 1-5 years of customer service or dental experience preferred.
• High School Diploma or equivalent required, Associate's preferred.

Responsibilities

• Handle financial information and perform insurance verification.
• Perform clerical tasks and manage patient appointments.

Skills

Customer Service

Insurance Verification

Clerical Skills

Dental Knowledge

Education

High School Diploma

Associate's Degree

Tools

Dental Software

Microsoft Office

Job description

Join to apply for the Front Desk Coordinator role at Dental Alternatives

Be among the first 25 applicants.

Base pay range

$16.00/hr - $18.00/hr

Overview

Front Desk Coordinator

Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience.

Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.

Wondering how this shapes your job experience? We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team—help us pioneer a new culture of dentistry.

Responsibilities

• Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free.
• Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
• Explains procedures and/or services to patients using dental knowledge.
• Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
• Tracks appointments due to no-shows, cancellations, and late arrivals.

Qualifications

• High School Diploma or equivalent (Associate's degree preferred).
• 1-5 years of customer service, insurance, or dental experience preferred.
• Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed.

Benefits

• Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us.
• Comprehensive benefits package, including 401k.
• Constant opportunities for career growth and continuing education.
• An exciting atmosphere that allows for freedom and individuality – enabling our team to always strive to do the best for our patients.

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

Seniority level

Entry level

Employment type

Part-time

Job function

Other

Industries

Restaurants