Front Desk Concierge (Part-Time / Weekend)

Stratton Amenities; Ohio; Presencial; USD 21.000 - 30.000; A tiempo parcial

Descripción de la vacante

Stratton Amenities is seeking a Part-Time Weekend Front Desk Agent to support luxury residential properties in the Miami area. You will greet residents and guests, manage front desk operations, and uphold a polished lobby presence.

The role requires weekend and holiday availability, 2+ years in hospitality or luxury retail, and a professional appearance. You will deliver superior customer service, handle phones and messages, and coordinate packages and vendor encounters.

Formación

• Minimum of two years of experience in hospitality, concierge, front desk, customer service, or luxury retail.
• Strong verbal and written communication skills.
• Excellent interpersonal and guest service abilities.
• Ability to remain composed and make sound decisions in a fast-paced environment.
• Organized, dependable, and detail-oriented.
• Professional appearance and grooming standards required.

Responsabilidades

• Greet residents, guests, and visitors in a professional and courteous manner.
• Maintain front desk operations and ensure a polished lobby presence.
• Deliver exceptional customer service and respond promptly to resident requests.
• Answer phones, take accurate messages, and communicate effectively.
• Log, track, and distribute resident packages accurately.
• Monitor lobby activity and surveillance systems to support property safety.
• Conduct routine property walks to ensure cleanliness and presentation standards.
• Interact professionally with vendors, contractors, and delivery personnel.
• Complete reports and perform other duties as assigned.

Conocimientos

Guest service

Communication

Hospitality experience

Descripción del empleo

Miami, United States | Posted on 11/03/2026

Availability Requirement: Weekends and Holidays Required

Position Overview

Stratton Amenities is a hospitality services company providing luxury, hotel-style front desk and concierge services for upscale apartment and condominium communities. We are seeking a Part-Time Weekend Front Desk Agent to support high-end residential properties in the Miami area.

This position is ideal for a polished, service-driven professional who takes pride in creating a welcoming environment and delivering consistent, high-quality service to residents and guests. The Front Desk Agent plays a key role in first impressions, daily operations, and overall resident satisfaction.

Schedule Requirements

Weekend availability is required

Holiday availability is required

Key Responsibilities

Greet residents, guests, and visitors in a professional and courteous manner

Maintain front desk operations and ensure a polished lobby presence

Deliver exceptional customer service and respond promptly to resident requests

Answer phones, take accurate messages, and communicate effectively

Log, track, and distribute resident packages accurately

Monitor lobby activity and surveillance systems to support property safety

Conduct routine property walks to ensure cleanliness and presentation standards

Interact professionally with vendors, contractors, and delivery personnel

Complete reports and perform other duties as assigned

Qualifications and Skills

Minimum of two years of experience in hospitality, concierge, front desk, customer service, or luxury retail

Strong verbal and written communication skills

Excellent interpersonal and guest service abilities

Ability to remain composed and make sound decisions in a fast-paced environment

Organized, dependable, and detail-oriented

Professional appearance and grooming standards required

Ability to work independently while contributing to a team environment

Preferred Experience

Experience in luxury residential, hotel, or high-end customer service environments

Proven ability to deliver consistent, elevated service

Why Join Stratton Amenities

Work in luxury residential environments

Supportive management and hospitality-focused culture

Opportunity for growth within a professional service organization

Stratton Amenities is an equal opportunity employer. We value diversity and inclusion and are committed to maintaining a respectful, professional, and service-oriented workplace.