Front Desk Concierge – Hospitality with Purpose

Sunrise Senior Living Mgmt Inc; Des Peres (MO); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plan

PTO & holidays

Tuition reimbursement

MyFlexPay

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge to greet guests, residents, and families with warmth and professionalism. You will route calls, support the Sales team, assist with move-in activities, and maintain a welcoming front desk and Bistro area.

The role requires strong customer service, organization, and confidentiality, plus proficiency with Microsoft Office in a fast-paced senior living environment. This on-site position offers comprehensive benefits and growth opportunities.

Qualifications

• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Time management

Multitasking

Professionalism

Confidentiality

Microsoft Office

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living is seeking a Front Desk Concierge to greet guests, residents, and families with warmth and professionalism. You will route calls, support the Sales team, assist with move-in activities, and maintain a welcoming front desk and Bistro area.

The role requires strong customer service, organization, and confidentiality, plus proficiency with Microsoft Office in a fast-paced senior living environment. This on-site position offers comprehensive benefits and growth opportunities.