Front Desk (Concierge) Agent

Foxhall Resort; Douglasville (GA); On-site; USD 18,184 - 25,898; Part time

Benefits offered by this job

Access to resort amenities

Team events supporting a balanced work environment

Job summary

A luxury hospitality destination in Douglasville, GA seeks a Front Desk (Concierge) Agent. This part-time position offers flexible shifts that cater to college students, allowing them to balance studies and work. Responsibilities include managing guest services, front desk operations, and event support, all while providing outstanding service. Applicants should possess strong communication skills and a passion for customer service. Competitive pay of $16.00/hour and access to resort perks are included.

Qualifications

• Excellent communication skills to engage with guests.
• Ability to adapt to different shift schedules.
• A passion for providing outstanding customer service.

Responsibilities

• Welcome guests and manage check-ins/outs.
• Handle guest inquiries and provide concierge support.
• Assist with event logistics and guest engagement.

Skills

Strong interpersonal and communication skills

Flexibility to work varied shifts

Enthusiasm for hospitality

Job description

Front Desk (Concierge) Agent – Foxhall Resort and Sporting Club

Location: Douglasville, GA (On Site)

Foxhall Resort and Sporting Club, a premier destination for luxury hospitality and events, is seeking enthusiastic individuals for Front Desk (Concierge) Agent positions to join our vibrant team. This part‑time role is perfect for students from local universities, offering flexible shifts and a short commute, allowing you to balance work, studies, and campus life while gaining valuable hospitality experience.

About Foxhall Resort

Nestled in the heart of Georgia, Foxhall Resort and Sporting Club offers world‑class accommodations, event spaces, and recreational activities. Located in the vibrant community of Douglasville, GA, just a short drive from Carrollton and metro Atlanta, our resort provides a dynamic work environment. We foster a collaborative and supportive culture, where your contributions create unforgettable guest experiences and strengthen our community.

Why This Role is Perfect for College Students

• Flexible Shifts for Your Schedule: Choose from 7 AM–3 PM or 3 PM–11 PM shifts, designed to fit around your class schedule. Morning shifts allow evening study time, while afternoon shifts leave mornings free for classes or assignments, making it easy to balance academics and work.
• Part‑Time Flexibility: With part‑time hours, you’ll have ample time for studying, attending classes, and enjoying campus life at nearby universities like the University of West Georgia or West Georgia Technical College.
• Short Commute: Our Douglasville location is just a ~15–20‑minute drive from the University of West Georgia and West Georgia Technical College in Carrollton, and within 30 minutes of other campuses like Atlanta Metropolitan State College and Clark Atlanta University, saving you time and travel costs.
• Career‑Building Experience: Gain hands‑on experience in hospitality, customer service, and teamwork, ideal for building your resume while pursuing your degree.

Key Responsibilities

• Guest Services: Welcome guests, manage check‑ins/outs, and provide concierge support to ensure exceptional guest experiences.
• Front Desk Operations: Handle reservations, answer inquiries, and coordinate with resort teams to support events and activities.
• Event Support: Assist with basic event logistics, such as directing guests or coordinating with the operations team.
• Customer Engagement: Build rapport with guests to promote Foxhall’s amenities and foster repeat visits.
• Lead with Hospitality: Deliver outstanding service that enhances Foxhall Resort’s reputation as a premier destination.

Compensation and Benefits

• Competitive Hourly Wage: $16.00 per hour, paid biweekly.
• Exclusive Perks: Enjoy access to resort amenities and team events that support a balanced and rewarding work environment.
• Additional Benefits: Per the Foxhall Resort Employee Handbook.

Qualifications

• Strong interpersonal and communication skills to engage with guests and team members.
• Ability to work 7 AM–3 PM or 3 PM–11 PM shifts, with flexibility to work nights and weekends as needed.
• Enthusiasm for hospitality and customer service; prior experience is a plus but not required.
• Must pass background checks, including criminal, drug screening, credit, and DMV.

Why Join Foxhall Resort?

Join a team dedicated to excellence in hospitality and guest experiences. As a Front Desk (Concierge) Agent, you’ll gain valuable skills, work in a stunning resort setting, and enjoy a supportive environment tailored to student schedules. With opportunities for professional growth and a short commute from Carrollton and nearby campuses, this role is your chance to shine while pursuing your degree.

How to Apply

We’re excited to meet people passionate about hospitality and ready to make a difference! To apply, submit your resume and a cover letter detailing your interest via our online application portal.

Note: This position is subject to satisfactory results from background checks, including criminal, drug screening, credit, and DMV. Unsatisfactory results may result in the withdrawal of the offer.

Foxhall Resort and Sporting Club is an equal opportunity employer. We celebrate diversity and encourage applications from underrepresented groups to join our vibrant team.